Senior Applications Engineer – Onsite Systems & Demos

HM Electronics Inc; Phoenix (AZ); On-site; USD 113,000 - 150,000; Full time

Job summary

Clear-Com, an HME company, is seeking an Applications Engineer III. You will work as the technical lead to support Sales, Engineering, Product Management, and QA, visiting customers to commission systems, provide training, troubleshoot, and run proof-of-concept demos.

Candidates must reside in AZ, FL, TX, MO, or CA; relocation is not provided. This role involves on-site commissioning, pre- and post-sale support, training, and close collaboration with internal teams.

Qualifications

• For US candidates: US Citizenship highly preferred with ability to obtain access to secure federal government facilities
• For other worldwide regional candidates you may be required to obtain access to secure national government facilities
• Excellent communication skills, ability to build strong working relationships with both external customers and internal departments
• Ability to build basic audio circuitry including precise soldering capability
• Self-starter, comfortable working without supervision
• Familiar with use of electronic test equipment such as oscilloscopes, signal generators, distortion analyzers, and various audio metering equipment
• Troubleshooting skills and a logical problem solving
• Knowledge of 2-way radios, IP Networks, basic AC power issues, professional audio, military communications systems, E1/T1 telco lines, telephone theory and hardware, AoIP or VoIP systems
• Deep knowledge of Layer 3 IP networks with an emphasis on how to manage or configure a network (VLans, QoS, etc.)
• Solid understanding of circuits, schematics, and specifications
• Competent in the use of Microsoft Office applications including Excel, Visio, PowerPoint, or other drawing and presentation applications, including CAD
• Programming/coding experience a plus
• Capable of managing multiple priorities with demonstrated strong communication, interpersonal and motivation skills.

Responsibilities

• Technical Assistance, Project Management, and Onsite Commissioning of New Installations
• Pre- and Post-Sale Support
• Training, Support, and Troubleshooting
• Internal Communication

Skills

Communication

Troubleshooting

Soldering

IP Networks

CAD

Test Equipment

Problem Solving

Time Management

Microsoft Office

Programming

Education

BA/BS in Electrical/Electronic/Broadcast/Computer/Telecoms/Audio Eng

Tools

Oscilloscope

Signal Generators

Distortion Analyzers

Audio Metering Equipment

CAD

Job description

Clear-Com, an HME company, is seeking an Applications Engineer III. You will work as the technical lead to support Sales, Engineering, Product Management, and QA, visiting customers to commission systems, provide training, troubleshoot, and run proof-of-concept demos.

Candidates must reside in AZ, FL, TX, MO, or CA; relocation is not provided. This role involves on-site commissioning, pre- and post-sale support, training, and close collaboration with internal teams.