Senior Applications Engineer - CNC & Customer Solutions

Makino Inc.; City of Syracuse (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Makino is seeking a Senior Applications Engineer to solve complex technical challenges and work directly with customers. The role partners with customers and internal teams to deliver machining solutions from concept through implementation and optimization.

Western mid-Atlantic region coverage with regional travel, focusing on hands-on work and collaboration. You will engage in turnkey projects, develop solutions, and support pre- and post-sale activities while training customers and Makino

Qualifications

• Bachelor’s degree in manufacturing engineering, materials science, or related field, or equivalent hands-on experience.
• Experience in applications engineering or similar customer-facing role.
• Strong CNC knowledge and programming experience (5-axis preferred).
• Solid troubleshooting and problem-solving skills.
• Ability to clearly communicate technical concepts to customers.

Responsibilities

• Support turnkey projects and ensure successful delivery.
• Work directly with customers to understand needs and develop solutions.
• Provide post-sale support: CNC programming, part processing, setup and optimization, operator training.
• Lead or support training at customer sites and Makino facilities.
• Troubleshoot machine and application issues with Field Service Engineers.
• Support pre-sale activities like test cuts and time studies.

Skills

CNC programming

Troubleshooting

Customer-facing

Communication

Collaboration

Education

Bachelor's degree in manufacturing engineering

Bachelor's degree in materials science

Equivalent hands-on experience

Tools

5-axis CNC machines

Job description

Makino is seeking a Senior Applications Engineer to solve complex technical challenges and work directly with customers. The role partners with customers and internal teams to deliver machining solutions from concept through implementation and optimization.

Western mid-Atlantic region coverage with regional travel, focusing on hands-on work and collaboration. You will engage in turnkey projects, develop solutions, and support pre- and post-sale activities while training customers and Makino