Application Engineer Level 2

Makino Inc.; City of Syracuse (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Makino is seeking a Senior Applications Engineer to solve complex technical challenges and work directly with customers. The role partners with customers and internal teams to deliver machining solutions from concept through implementation and optimization.

Western mid-Atlantic region coverage with regional travel, focusing on hands-on work and collaboration. You will engage in turnkey projects, develop solutions, and support pre- and post-sale activities while training customers and Makino

Qualifications

• Bachelor’s degree in manufacturing engineering, materials science, or related field, or equivalent hands-on experience.
• Experience in applications engineering or similar customer-facing role.
• Strong CNC knowledge and programming experience (5-axis preferred).
• Solid troubleshooting and problem-solving skills.
• Ability to clearly communicate technical concepts to customers.

Responsibilities

• Support turnkey projects and ensure successful delivery.
• Work directly with customers to understand needs and develop solutions.
• Provide post-sale support: CNC programming, part processing, setup and optimization, operator training.
• Lead or support training at customer sites and Makino facilities.
• Troubleshoot machine and application issues with Field Service Engineers.
• Support pre-sale activities like test cuts and time studies.

Skills

CNC programming

Troubleshooting

Customer-facing

Communication

Collaboration

Education

Bachelor's degree in manufacturing engineering

Bachelor's degree in materials science

Equivalent hands-on experience

Tools

5-axis CNC machines

Job description

At Makino, we're looking for a Senior Applications Engineer who enjoys solving complex technical challenges and working directly with customers. In this role, you'll partner with customers and internal teams to deliver high-quality machining solutions-from initial concepts through implementation and optimization. If you like a mix of hands‑on work, problem‑solving, and customer interaction, this is a great opportunity to grow your career. This position will cover the Western mid‑Atlantic region.

What You’ll Do

• Supporting turnkey/sharekey projects and ensuring successful delivery
• Working directly with customers to understand application needs and develop solutions
• Providing post‑sale support, including:
  • CNC programming and part processing
  • Process setup and optimization
  • Operator training
• Leading or supporting training at customer sites and Makino facilities
• Troubleshooting machine and application issues alongside Field Service Engineers
• Supporting pre‑sale activities such as test cuts, time studies, and technical discussions
• Collaborating with Sales, Service, and Applications teams to solve customer challenges

What You Bring

• Bachelor's degree in manufacturing engineering, Materials Science, or related field or equivalent hands‑on experience in a similar industry
• Experience in Applications Engineering or a similar technical, customer‑facing role
• Strong CNC knowledge and programming experience (5‑axis preferred)
• Solid troubleshooting and problem‑solving skills
• Ability to clearly communicate technical concepts to customers
• Strong collaboration and communication skills

Location & Travel

Ideally based in the Western NY area but can be flexible. We may consider candidates outside this range based on experience. Regional travel required, with occasional national travel

Why Makino?

Work with advanced machining technology and complex applications. Be part of a collaborative, technical team. Gain exposure to a wide variety of customer challenges and industries. Opportunity to grow and advance your career.

At Makino, we invest in our people‑offering competitive pay, strong benefits, and opportunities to grow your career while working with industry‑leading technology.

• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Generous paid time off and holidays
• Tuition assistance and continuous learning opportunities
• Career development and advancement opportunities
• Employee assistance programs and wellness resources

Makino is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to protected characteristics as defined by federal, state, or local law.