Senior Applications Engineer

ZipRecruiter; New Berlin (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is looking for a Senior Applications Engineer to join their team in New Berlin. This role involves providing technical support, collaborating across departments, and ensuring customer satisfaction in both Marine and Commercial sectors. With a focus on engineering excellence, the company offers a competitive salary and an excellent benefits package. Join a dedicated team where your skills in engineering and communication will make a significant impact on the company's success and customer relationships. If you are ready to take your career to the next level in a supportive environment, this opportunity is for you.

Benefits

Health insurance

Dental insurance

Life insurance

401K with employer match

Tuition assistance

Paid time off

Shift premiums

Qualifications

• Bachelor's degree in Engineering required; 8+ years related experience preferred.
• Proficient in Microsoft Office 365 and SolidWorks.

Responsibilities

• Provide technical support for Sales and customers regarding product applications.
• Serve as a liaison between various departments to meet customer needs.

Skills

Microsoft Office 365

3D modeling

2D drawings

SolidWorks

SAP

Verbal communication

Written communication

Organizational skills

Problem solving

Analytical skills

Education

Bachelor's degree in Engineering

Tools

Microsoft Office 365

SolidWorks

SAP

Job description

Job Description

All offers of employment by Milwaukee Valve Company, LLC. are contingent upon successful completion of a pre-employment drug screen, blood test, physical capabilities test, and background check, all with acceptable results. Applicants are responsible for scheduling and completing the required drug screen, blood test, and physical capabilities test within 7 calendar days of offer acceptance.

Milwaukee Valve Company is seeking to add a Senior Applications Engineer to our team at our facility in New Berlin, WI. This position is 100% on-site with no opportunity to commute remotely. This is a salaried-exempt position with a starting wage commensurate on qualifications.

An offer of employment made by Milwaukee Valve for this position would be contingent upon successfully completing our required drug screen test.

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Established in 1901, Milwaukee Valve manufactures valves for a variety of industries including Industrial, Commercial, Fire Protection, Marine, and the dry bulk hauling industries. Our products have been installed on every U.S. Navy ship built for the last 50 years.

Our heritage, our people, and our passion is to be the best, and Milwaukee Valve is proud of its engineering excellence and its employees who take pride and dedication in their work. In return, Milwaukee Valve offers an excellent benefit package, competitive wages, and promotional opportunities including Health, Dental, Life and Insurance options, Flex Spending, 401K with employer match, tuition assistance, paid time off, and shift premiums.

Summary: Serves as a technical liaison between customers, Field Sales, Inside Sales, Marketing, Quality, and the Engineering department, pertaining to both segments of the business – Marine and Commercial & Industrial.

Essential Duties and Responsibilities:

• Technical Support: Provide day-to-day technical support for Sales and customers regarding product applications and end-user needs.
• Inter-Departmental Collaboration: Serve as a liaison between customers, Engineering, Quality, and the Sales departments to ensure customer needs are being met.
• Marine Contract Review: Provide “front-end” RFQ/PO contract review for adherence to sales order contract requirements including, but not limited to, review of customer part numbers, applicable specifications, actuation, the ability to supply requested item, and communicate any unique requirements to appropriate personnel.
• Marine/Naval Qualifications: Coordinate Naval product shock and vibration qualifications and other approvals as needed.
• Naval Drawing Review: Review revision updates to Naval drawings and evaluate all changes for engineering or manufacturing impact.
• Marine Contract Execution: Address and resolve issues that may arise to fulfill Marine contract requirements, coordinating with other internal departments to find effective solutions.
• Documentation: Submit appropriate procedures, produce Marine contract deliverables/drawings, and assist Marketing with technical changes to literature.
• Continuous Improvement: Recommend and/or implement improvements to engineering procedures, workflow processes, or other internal processes for better efficiency.
• Training: Participate in conducting training sessions for internal team development or external customer product training.

Other duties may be assigned.

Qualifications:

• Education: Bachelor's degree in Engineering, Mechanical.
• Experience: Minimum of 8 years related engineering experience and/or training. Knowledge of valves or process piping systems is beneficial.
• Skills: Proficient in Microsoft Office 365 (Outlook, Teams, Excel, Word, PowerPoint). Experience with 3D modeling and 2D drawings is beneficial (SolidWorks). SAP experience is beneficial.
• Soft Skills: Strong verbal and written communication, excellent organizational skills, and detail-oriented. Must be proactive, self-motivating, and a team player.
• Authorization: U.S. Citizenship required for this position.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Additional Requirements: To perform the job successfully, an individual should demonstrate the following requirements and competencies:

• Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Leadership: Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Ethics: Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
• Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree in Engineering, Mechanical; at least 8 years related experience and/or training. Knowledge of valves or process piping systems is beneficial.

Skills: Outstanding verbal and written communication skills are required. Ability to read, analyze, and interpret purchase order contracts, technical procedures, or government regulations. Ability to effectively deliver presentations and respond to technical questions from managers, other internal personnel, and customers.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Proficient in Microsoft Office 365 (Outlook, Teams, Excel, Word, PowerPoint); Basic experience with 3D modeling and 2D drawings is beneficial (SolidWorks); SAP experience is beneficial.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to ten pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.