Senior Application Engineer - HVAC Solutions and Training

greenheckgroup; Tulsa (OK); On-site; USD 106,000 - 130,000; Full time

Benefits offered by this job

Health & Family Support

Financial Security

Learning & Development

Rewards & Recognition

Wellbeing & Mental Health

Work-Life Balance

Fun Perks

Job summary

Greenheck Group, a global leader in air movement and ventilation, seeks an Application Engineer Sr to provide expert technical support, analyze designs, maintain a product line roadmap, and develop training programs for internal and external customers. You will leverage rep networks and sales channels to shape the roadmap and drive exceptional outcomes.

The role involves developing solutions for complex applications, traveling for field diagnostics, and mentoring team members while collaborating

Qualifications

• 6-9 years of relevant work experience in engineering required.
• 2 Year / Associate Degree or equivalent years of job experience required.
• 4 Year / Bachelor Degree preferred.

Responsibilities

• Aid product support team on complex technical support via phone and e-mail for both internal and external customers in the areas of selection and application.
• Develop and communicate solutions for unique and complex applications including design and special pricing.
• May travel to resolve field problems that require diagnostics or area of subject matter expertise.
• Participate in industry codes and standard committees to influence industry direction.
• Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
• Identify opportunities for process improvement and work to implement where applicable.
• Continually evaluate our competition to further enhance the company's market place, and use this knowledge to maintain and extend the company's advantage in associated markets.
• Develop, organize and present trainings to internal/external customers and trade associations both onsite and offsite.
• Take a lead role in offsite events including planning, set-up, and organize customer interactions
• Provide input to business unit leadership for strategic planning process.
• Participates and leads industry associations.
• Will provide mentoring, training, indirect supervision of other team members, or may have direct reports.
• Leverage relationships with rep network and sales channel to develop product roadmap.
• May manage complex team projects including determining timelines.
• Document service calls to record data on product questions and field issues.

Skills

Engineering experience

Education

Associate degree

Bachelor's degree preferred

Job description

Greenheck Group, a global leader in air movement and ventilation, seeks an Application Engineer Sr to provide expert technical support, analyze designs, maintain a product line roadmap, and develop training programs for internal and external customers. You will leverage rep networks and sales channels to shape the roadmap and drive exceptional outcomes.

The role involves developing solutions for complex applications, traveling for field diagnostics, and mentoring team members while collaborating