Senior Application Engineer

Henkel; Madison Heights (MI); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401k matching

Performance bonus

Parental leave

Job summary

Henkel Adhesive Technologies in the United States is seeking a technical professional to lead product recommendations and customized application development for customers. You will perform technical visits and demonstrations, troubleshoot processes, and train field teams to raise customer value and satisfaction.

You will collaborate with Sales, PD, Marketing and cross-functional teams to translate market needs into viable material and process solutions, while guiding a team and mentoring

Qualifications

• Bachelor's degree in Chemistry, Chemical Engineering or Materials Science or a science field.
• 2-5 years of experience in automotive adhesives, tapes and other materials.
• Experience with laboratory testing, application development, product qualification, reliability testing, or customer technical support.
• Ability to design experiments, analyze technical data, troubleshoot technical issues, and develop practical solutions.
• Experience translating customer and market requirements into material, product, or application development programs is preferred.
• Demonstrated ability to lead adhesive testing, process validation, troubleshooting, and technical problem-solving.
• Strong communication skills, ability to function in customer facing roles.
• Experience working cross-functionally within an organization (Sales, BDM, PD, Marketing).
• Ability to act as a leader and ability to influence, organize, coordinate and guide others
• Demonstrated mentorship skills in guiding, training, and teaching application engineers, technicians and interns

Responsibilities

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers.
• Consult customers on solutions generating value for their use cases.
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system.
• Work with application equipment to provide solutions to enhance customer adhesive related processes.
• May supervise laboratory testing activities, including prioritization of customer samples, and communicate technical results to customers.
• Responsible for products application / technical training and coaching of field sales forces and customers.
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members.
• Promote internal business unit innovation and best learnings across accounts.

Skills

Laboratory testing

Technical problem-solving

Cross-functional collaboration

Mentorship

Customer-facing experience

Education

Bachelor's degree in Chemistry/ Chemical Engineering/ Materials Science

Tools

CRM tools

LIMS

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and ourcutting-edge technologies, you’ll have countless opportunities to explore newpaths and grow. This position is with our Adhesive Technologies business unit –where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings. Dare to learn new skills, advance inyour career and make an impact at Henkel.

What you´ll do

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
• Consult customers on solutions generating value for their use cases
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
• Work with application equipment to provide solutions to enhance customer adhesive related processes
• May supervise laboratory testing activities, including prioritization of customer samples, and communicate technical results to customers
• Responsible for products application / technical training and coaching of field sales forces and customers
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
• Promote internal business unit innovation and best learnings across accounts

What makes you a good fit

• Minimum of a Bachelor’s degree in Chemistry, Chemical Engineering or Materials Science or a science field.
• 2-5 years of experience in automotives adhesive, tapes and other materials
• Experience with laboratory testing, application development, product qualification, reliability testing, or customer technical support
• Ability to design experiments, analyze technical data, troubleshoot technical issues, and develop practical solutions
• Experience translating customer and market requirements into material, product, or application development programs is preferred
• Demonstrated ability to lead adhesive testing, process validation, troubleshooting, and technical problem-solving
• Strong communication skills, ability to function in customer facing roles
• Experience working cross-functionally within an organization (Sales, BDM, PD, Marketing)
• Ability to act as a leader and ability to influence, organize, coordinate and guide others
• Demonstrated mentorship skills in guiding, training, and teaching application engineers, technicians and interns

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $85,000.00 and $95,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.