Senior Application Analyst – Business Systems (Remote based in the US)

Tenet Healthcare; Dallas (TX); Remote; USD 89,000 - 144,000; Full time

Job summary

An established industry player is seeking a Senior Application Analyst to enhance and optimize their enterprise business applications. This role involves collaboration with internal teams and vendors to ensure efficient operations, primarily focusing on Infor Lawson ERP. You will lead technical support, manage system changes, and identify opportunities for process improvement. The ideal candidate will have a strong background in enterprise applications, exceptional problem-solving skills, and a customer-centric approach. Join a dynamic team where your expertise will make a significant impact on business operations and user satisfaction.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Employer Match

Paid Time Off

Employee Assistance Program

Employee Discount Program

Flexible Spending Accounts

Paid Holidays

Voluntary Benefits

Qualifications

• 5-8 years supporting enterprise business applications.
• Strong analytical and problem-solving skills required.

Responsibilities

• Support and improve enterprise applications for various departments.
• Coordinate system changes and resolve support tickets.

Skills

Infor Lawson

Customer Service

Analytical Skills

Troubleshooting

Problem-Solving

Vendor Coordination

Education

Bachelor's in Computer Science

Equivalent Experience

Tools

SAP Business Objects

Job description

Senior Application Analyst – Business Systems (Remote based in the US)

Senior Application Analyst – Business Systems (Remote based in the US)

Reporting to the Tenet Business Systems Manager, the Senior Application Analyst serves as a key resource for the support, enhancement, and optimization of enterprise business applications supporting Accounts Payable, Finance, Human Resources, and Supply Chain departments. This role includes both functional and technical responsibilities, requiring strong collaboration with internal stakeholders and external vendors to ensure reliable, efficient, and secure operations of enterprise systems—primarily Tenet’s Infor Lawson ERP and related applications.

Key Responsibilities

1. Act as a functional and technical lead, in the support and continuous improvement of enterprise applications
2. Provide daily operational and technical support for assigned business systems, including job monitoring, troubleshooting, and issue resolution
3. Maintain application integrations, data interfaces, and batch processing jobs
4. Respond to and resolve TenetOne (ServiceNow) support tickets in a timely and customer-focused manner
5. Coordinate system changes, upgrades, and patch implementations following change control procedures
6. Collaborate with users to gather requirements, identify pain points, and deliver effective technology solutions
7. Liaise with vendors for system support, issue resolution, and project coordination
8. Identify opportunities for workflow optimization and process improvement to enhance system efficiency and user satisfaction
9. Participate in or lead testing activities for updates, enhancements, and integrations
10. Provide subject matter expertise and knowledge-sharing with peers and stakeholders
11. Serve in on-call rotation and provide after-hours/weekend support when necessary
12. Contribute to documentation, knowledgebase articles, and user training efforts
13. Other duties as assigned

Required Experience/Skills

1. Infor Lawson experience is required (Finance, AP, HR, Supply Chain modules)
2. 5–8 years of experience supporting enterprise business applications
3. Strong customer service orientation and communication skills
4. Ability to work independently, manage competing priorities, and meet deadlines
5. Proven analytical, troubleshooting, and problem-solving skills
6. Experience coordinating with vendors and cross-functional teams
7. Bachelor’s degree in computer science, information systems, or related field preferred; equivalent experience will be considered

Preferred Experience/Skills

1. Experience with SAP Business Objects or other enterprise reporting tools
2. Familiarity with data integration and interface technologies
3. Experience supporting user provisioning, workflow automation, and batch job scheduling
4. Ability to manage multiple projects in a dynamic, fast-paced environment
5. Mentoring or leadership experience is a plus

Working Conditions

• Normal sedentary office environment
• Frequent use of computers, requiring mental and visual focus

This job description reflects the general nature and level of work expected and is not an exhaustive list of all duties and responsibilities.

Compensation

Compensation and Benefit Information

• Pay: $89,440 - $143,104 annually. Compensation depends on location, qualifications, and experience.
• Management level positions may be eligible for sign-on and relocation bonuses.

Benefits

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, life, AD&D and business travel insurance
• Paid time off (vacation & sick leave)
• Discretionary 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act is available

Tenet Healthcare/USPI complies with laws regarding mandatory vaccination. If offered this position and required to be vaccinated, proof of full vaccination or an exemption must be provided prior to start. Exemptions require regular testing in accordance with law.