Senior Solution Architect, Enterprise

Fivetran; New Jersey; Remote; USD 120,000 - 160,000; Full time

Job summary

An innovative firm is seeking a Senior Solution Architect to join their dynamic team. This role involves working with cutting-edge data replication technology to help organizations seamlessly integrate and manage their data. You will collaborate with diverse customer stakeholders, providing expert guidance and support throughout the installation and optimization of Fivetran connectors. Your expertise will empower clients to take ownership of their data pipelines, ensuring they can leverage data effectively for their operations. If you are passionate about data integration and thrive in a customer-centric environment, this opportunity is perfect for you.

Qualifications

• 10+ years in customer-facing roles focused on data integration.
• Strong understanding of data replication and integration concepts.
• Proficiency in SQL and command-line scripting.

Responsibilities

• Assist customers with implementing and optimizing Fivetran connectors.
• Lead connector installations and configuration.
• Provide training for customers to manage data pipelines independently.

Skills

Data Integration Solutions

SQL

Problem-Solving

Communication Skills

Data Replication Concepts

Customer-Facing Experience

Organizational Skills

Networking Knowledge

Scripting Languages (Python)

Containerized Environments (Kubernetes)

Tools

Fivetran

HVR

SAP HANA

Oracle

Microsoft SQL Server

IBM Db2

MySQL

PostgreSQL

Snowflake

BigQuery

Redshift

Databricks

Windows

Linux

Unix

AWS

GCP

Azure

Job description

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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About The Role

Fivetran data replication connectors have been implemented across many of the world's largest enterprises.

As a Lead Solution Architect in the Services team at Fivetran, you will facilitate the installation, configuration, and ongoing maintenance of the complete suite of Fivetran connectors through your expertise in various applications, data lakes, databases, and file systems.

Working directly with customer stakeholders, you will define requirements and work to facilitate an architecture and integration that fulfills those requirements. You will also optimize implementations through performance tuning, provide best-practice advice on source and target setup, and troubleshoot issues technically.

An essential part of this role is enabling customers to take responsibility for the installation once tested and ready for deployment into production. You should be capable of producing enablement collateral and training teams to adopt new software applications.

Your role will involve interactions with customer stakeholders and internal teams, including Account Executives, Customer Success Managers, Sales Engineers, Customer Support Engineers, Product Managers, and Software Engineers. You should be comfortable liaising with both technical and non-technical stakeholders.

This is a full-time remote position based in the Eastern US time zone.

Technologies You’ll Use

• Fivetran, HVR
• On-Premise and cloud databases: SAP HANA, Oracle, Microsoft SQL Server, IBM Db2, MySQL, PostgreSQL
• Data warehouses: Snowflake, BigQuery, Redshift, Databricks
• Operating systems: Windows, Linux, Unix
• Cloud environments: AWS, GCP, Azure

What You’ll Do

• Assist customers with implementing and optimizing Fivetran connectors across data environments.
• Lead connector installations, including environment preparation, SQL scripting, and configuration.
• Collaborate with customer teams to troubleshoot and resolve implementation issues.
• Provide training and support to enable customers to manage their data pipelines independently.

Skills We’re Looking For

• At least 10 years of experience in a customer-facing role focused on data integration solutions.
• Strong understanding of data replication and integration concepts.
• Experience with various databases, data warehouses, and operating systems.
• Proficiency in SQL and command-line scripting.
• Knowledge of networking, including SSH tunneling and VPNs.
• Excellent problem-solving, communication, and collaboration skills.
• Self-motivated, customer-focused, with good organizational skills.
• Familiarity with scripting languages like Python and containerized environments like Kubernetes is a plus.

Bonus Skills

• Experience with Apache Kafka, New Relic, Salesforce, REST APIs.
• Knowledge of Data Lakes (Amazon S3, Google Cloud Storage, Microsoft ADLS2).
• Experience with mainframe systems like IBM iSeries, SAP, Docker, or Podman.