Senior API Monetization Field Specialist

Salesforce; Chicago (IL); On-site; USD 150,000 - 248,000; Full time

Job summary

Salesforce seeks a Senior Field Specialist, API Monetization to own the technical and quantitative dialogue with customers during API-based opportunities. You will partner with AEs to size deals, explain pricing, and ensure accurate usage forecasts.

This role does not own closing the deal or quota; it focuses on API mechanics, rate limits, and customer trust, with a path to scale pricing expertise across teams.

Qualifications

• 10+ years in a technical, customer-facing, or pricing/consumption-modeling role.
• Deep fluency in APIs, rate limiting, and usage-based pricing models.
• Comfortable owning and defending a quantitative model in front of a skeptical customer or seller.
• Track record partnering with sales teams on complex technical or commercial deals.
• Strong communication skills; equally credible with technical and business stakeholders.
• Experience translating field and customer feedback into product or pricing input.

Responsibilities

• Partner with AEs on deals involving API usage, rate limits, or platform consumption.
• Serve as the technical expert in customer conversations — confidently explaining API mechanics, usage patterns, and what a given spend level unlocks for the customer.
• Use the usage forecasting calculator to size deals (credits or flat-rate) and walk both sellers and customers through the 'why' behind a number.
• Help identify which accounts to prioritize for API-related deals based on current usage patterns.
• Meet directly with customers' technical teams to scope requirements and validate usage assumptions.
• Keep the usage calculator accurate as the rate card and packaging evolve.
• Feed field learnings back to product and pricing — surfacing patterns and recommending evolutions to the rate card or calculator.
• Build reusable frameworks and playbooks so AEs can eventually self-serve on simpler deals.
• Advise on and help ensure final deal terms related to APIs are structured correctly, in partnership with the AE and Deal Desk.

Skills

APIs & pricing

Customer-facing leadership

Pricing models

Quantitative modeling

Sales collaboration

Strong communication

Rate limits & usage

Tools

Usage forecasting calculator

Job description

Salesforce seeks a Senior Field Specialist, API Monetization to own the technical and quantitative dialogue with customers during API-based opportunities. You will partner with AEs to size deals, explain pricing, and ensure accurate usage forecasts.

This role does not own closing the deal or quota; it focuses on API mechanics, rate limits, and customer trust, with a path to scale pricing expertise across teams.