Senior API Documentation Writer

Contiem, Inc.; Annapolis (MD); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

PTO & holidays

Health, dental, vision, life insurance

401(k) with company match

Membership reimbursement

Employee referral bonus

Job summary

Contiem, Inc. is seeking a Technical Writer with API experience to develop and maintain API documentation for RESTful and GraphQL services. The role requires collaborating with engineers and SMEs to ensure accuracy, clarity, and alignment with product changes.

You will create user guides, tutorials, and reference materials, review AI-generated content for technical quality, and help govern documentation standards across projects. U.S.

Qualifications

• U.S. citizenship required.
• Bachelor’s degree in technical writing, journalism, communications, or related field.
• 5–7 years' experience in technical writing as primary job function.
• Proficient with MadCap Flare, MS Office, Google Workspace, Adobe CC, DITA XML, JSON, Markdown, HTML5.
• Experience supporting e-commerce, SaaS, developer tools, or tech-focused organizations.
• Experience API testing with Postman or similar.
• Experience reviewing AI-generated technical content.
• Knowledge of DITA XML-based content management and structured authoring.
• Exposure to software development practices and source code repositories.

Responsibilities

• Develop, maintain, and publish API documentation for RESTful and GraphQL services.
• Document API endpoints, request and response schemas, authentication methods, error handling, and workflows.
• Collaborate with engineers and SMEs to verify documentation accuracy.
• Create and maintain API reference guides, developer portals, release notes, and changelogs.
• Produce tested code samples and implementation examples in common programming languages.
• Develop user guides, online help, installation guides, and maintenance documentation.
• Write tutorials, quick starts, learning paths, and onboarding materials for developers and users.
• Edit and improve AI-generated content for technical accuracy and usability.
• Ensure documentation conforms to authoring standards and is kept up to date.

Skills

API documentation

Technical writing

U.S. citizenship

Team collaboration

Meeting deadlines

Editing AI content

Education

Bachelor's degree

Tools

MadCap Flare

Microsoft Office

Google Workspace

Adobe Creative Cloud

DITA XML

JSON

Markdown

HTML5

Postman

Job description

Contiem, Inc. is seeking a Technical Writer with API experience to develop and maintain API documentation for RESTful and GraphQL services. The role requires collaborating with engineers and SMEs to ensure accuracy, clarity, and alignment with product changes.

You will create user guides, tutorials, and reference materials, review AI-generated content for technical quality, and help govern documentation standards across projects. U.S.