API Documentation Specialist for REST/GraphQL

Contiem, Inc.; Cary (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

3 weeks PTO

8 paid holidays

5 life event days (adoption, birth, or

Free medical, dental, vision, life and

Disability coverage

401(k) with 100% match up to 4%

Professional membership reimbursement

Employee referral bonus

Job summary

Contiem, Inc. is seeking a Technical Writer with API experience to create and maintain documentation for RESTful and GraphQL services.

You will gather information from engineers and SMEs, produce API references, release notes, and sample code in multiple languages for developers and end users. The role emphasizes high quality content, style governance, and collaboration with product and engineering teams in a fast-paced environment.

Qualifications

• Bachelor’s degree in technical writing, journalism, communications, or related field.
• 5-7 years’ experience in technical writing as your primary role.
• Proficient with MadCap Flare or similar help authoring tools, MS Office, Google Workspace, and Adobe Creative Cloud.

Responsibilities

• Develop, maintain, and publish API documentation for RESTful and GraphQL services.
• Produce user guides, online help, installation guides, and tutorials for developers and end users.
• Edit and improve AI-generated content for accuracy and usability.
• Collaborate with engineers, PMs, QA and SMEs throughout the documentation lifecycle.

Skills

Technical writing

API documentation

Cross-functional collaboration

Editing AI content

Documentation quality

Education

Bachelor’s degree in technical writing or related field

Tools

MadCap Flare

Microsoft Office

Google Workspace

Adobe Creative Cloud

DITA XML

JSON

Markdown

HTML5

Job description

Contiem, Inc. is seeking a Technical Writer with API experience to create and maintain documentation for RESTful and GraphQL services.

You will gather information from engineers and SMEs, produce API references, release notes, and sample code in multiple languages for developers and end users. The role emphasizes high quality content, style governance, and collaboration with product and engineering teams in a fast-paced environment.