Senior Analytics Engineer – Remote-First CX & Compliance

Coinbase, Inc.; Harrisburg (Dauphin County); Hybrid; USD 180,000 - 212,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Medical, dental, vision

401(k)

Job summary

Coinbase, Inc. is seeking a Senior Analytics Engineer to own end-to-end data pipelines, dimensional models, and ML-powered analytics for CX and compliance. You will design experiments, build self-serve dashboards, and enable data-driven decisions across teams.

You will lead causal inference frameworks, apply ML to operational problems, and collaborate with cross-functional partners to balance tactical delivery with strategic analytics initiatives.

Qualifications

• 5+ years in analytics engineering or data engineering with ownership of production data pipelines and dimensional models.
• Advanced SQL and Python applied to data model development, pipeline orchestration, causal inference, statistics, and ML deployment.
• Experience designing and executing A/B tests, quasi-experiments, and causal inference for executive reporting and regulatory defensibility.
• Proven success building production-grade dashboards and self-serve analytics solutions in Looker, Tableau, Hex, or similar.
• Experience applying ML techniques to operational problems in compliance or regulatory data domains (AML, monitoring, case handling).
• Responsible use of generative AI with human oversight to deliver business-ready outputs.

Responsibilities

• Own the design, build, and maintenance of production data pipelines, dimensional models, and ML-powered analytics products (including LLM-based contact classification, friction detection, and issue attribution) serving CX and compliance use cases.
• Drive the development of self-service dashboards and AI-assisted analytics tools in Looker, Hex, or Python visualization libraries that reduce time-to-insight for CX stakeholders and operational teams.
• Design and execute causal inference frameworks and quasi-experiments (A/B tests, holdout frameworks, difference-in-differences analyses) to measure the incremental impact of CX programs on customer retention and product engagement.
• Partner with cross-functional stakeholders to translate business needs into scalable data solutions, managing a long-term analytics roadmap that balances tactical delivery with strategic investment.
• Lead deep-dive investigations into key performance metrics using advanced statistical methods (Bayesian reasoning, time series analysis, propensity score matching) to identify actionable opportunities that improve customer outcomes, operational efficiency, and compliance posture.
• Shape analytics engineering standards, documentation practices, and testing frameworks that enable the broader team to move faster with higher data quality and statistical rigor.

Skills

Analytics engineering

SQL

Python

A/B testing

Causal inference

Data modeling

ML deployment

Regulatory/compliance

Tools

dbt

Airflow

Snowflake

Looker

Tableau

Hex

Job description

Coinbase, Inc. is seeking a Senior Analytics Engineer to own end-to-end data pipelines, dimensional models, and ML-powered analytics for CX and compliance. You will design experiments, build self-serve dashboards, and enable data-driven decisions across teams.

You will lead causal inference frameworks, apply ML to operational problems, and collaborate with cross-functional partners to balance tactical delivery with strategic analytics initiatives.