Senior Analyst, GTM & Operations (6153)

itD Tech; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) plan

Paid holidays

Job summary

itD Tech is seeking a Senior Analyst, GTM & Operations to manage advertising partner programs. The role emphasizes cross-functional coordination and operational workflows, ideally suited for candidates with experience in project management and sales operations.

This position is remote-friendly, preferably located in Austin, and offers competitive medical benefits, a 401(k) plan, and paid holidays.

Qualifications

• 5+ years of experience in Project Management, Sales Operations, or Partner Operations within a technology environment.
• Experience supporting cross‑functional programs and coordinating multiple workstreams.
• Strong project coordination skills.

Responsibilities

• Support execution of advertising partner investment and incentive programs.
• Coordinate with cross‑functional teams for program execution.
• Manage inbound ticketing for partner requests.

Skills

Project Management

Sales Operations

Partner Operations

CRM Systems (Salesforce)

Analytical Skills

Excel or Google Sheets

Education

Bachelor’s degree in Business, Technology, or related field

Job description

itDis is seeking a Senior Analyst, GTM & Operations to support the execution and operational management of advertising partner programs. The role is pivotal in ensuring the successful delivery of go‑to‑market (GTM) initiatives by coordinating cross‑functional efforts, managing operational workflows, and supporting issue resolution across the partner ecosystem.

Location: Remote – Austin preferred (aligned to PST/EST time zones).

Benefits: We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.

We are only considering direct W2 candidates at this time; sponsorship is not offered.

Responsibilities

• Support end-to-end execution of advertising partner investment and incentive programs, ensuring alignment with GTM timelines and deliverables.
• Coordinate with cross‑functional teams (Engineering, Legal, Marketing, Sales, Partnerships) to support program execution and readiness.
• Track project deliverables, identify risks, and raise escalations as needed to ensure timely resolution and successful outcomes.
• Manage inbound ticketing for partner incentive requests and escalations from internal and external stakeholders, ensuring clear communication and timely follow‑up.
• Collaborate with technical teams to support system enhancements, including participation in User Acceptance Testing (UAT) and validation of new features.
• Develop and maintain program documentation, reporting, and collateral to support internal alignment and external partner communications.
• Analyze operational data to identify trends, surface insights, and contribute recommendations to improve program performance and efficiency.
• Support process improvement initiatives by identifying inefficiencies and contributing to automation and system enhancement efforts.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with the itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career development opportunities.

Required Qualifications and Skills

• 5+ years of experience in Project Management, Sales Operations, or Partner Operations within a technology environment.
• Experience supporting cross‑functional programs and coordinating multiple workstreams across business and technical teams.
• Strong project coordination skills, including tracking deliverables, managing risks, and supporting issue resolution.
• Hands‑on experience with CRM systems (Salesforce preferred), including deal tracking, lead/opportunity management, and partner workflows.
• Experience managing or supporting technical support cases and navigating system/process issues.
• Experience supporting GTM launches or operational program rollouts.
• Strong analytical skills with experience using data to identify trends and inform recommendations.
• Advanced proficiency in Excel or Google Sheets and experience building reports or dashboards.
• Exceptional written and verbal communication skills with strong attention to detail.

Preferred Qualifications and Skills

• Experience with deal registration programs, partner incentives, or sales operations functions.
• Familiarity with enterprise sales processes, including partner‑led and direct sales motions.
• Experience working in large‑scale, global, or matrixed organizations.
• Exposure to Deal Desk, incentives programs, or sales process optimization.
• Experience collaborating with Engineering, Product, or Data teams on system enhancements.

Education

Bachelor’s degree in Business, Technology, or a related field required.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, in accordance with applicable law.

itD is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position, please contact [e-mail] with details of your request.