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Ramp needs a highly organized operator to make immigration and mobility work feel clear, responsive, and scalable. This role focuses on coordinating active cases, collaborating with external counsel, and building workflows to reduce manual work.
The Associate will maintain case trackers, communicate status updates in plain language, and elevate non-standard issues promptly to counsel while supporting scalable operations across teams.
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Ramp needs a highly organized operator to make immigration and mobility work feel clear, responsive, and scalable. This role will spend roughly half its time coordinating active cases and employee communications in tandem with an external counsel program with embedded services, and half building the workflows, dashboards, AI tools, and operational infrastructure that reduce manual work. The Associate will operate within established policies, elevate legal or non-standard issues promptly, and streamline operations for scale.
Case coordination and employee service (~50%) Coordinate active immigration, work-authorization, relocation, and business-travel cases with employees, external counsel, vendors, and internal partners. Maintain accurate case trackers, deadlines, required documents, status updates, and handoffs from intake through completion. Give employees timely, compassionate, plain-language process updates; route legal questions, pathway decisions, and exceptions to counsel or the Lead. Surface cases at risk early