Senior Analyst, Business Operations & Strategy

Ladders; United States; Remote; USD 112,000 - 168,000; Full time

Benefits offered by this job

Flexible time off

Learning opportunities

Health benefits

Parental leave support

Financial planning tools

Legal advisory services

Recognition programs

Job summary

Ladders is seeking a Senior Analyst, Business Operations & Strategy to join the leadership in the Information Technology space. This role partners with Sales, Marketing, and senior leadership to strengthen performance across the revenue engine, focusing on pipeline health, forecasting, and strategic analysis that drives customer outcomes and scalable growth.

You will help shape the go-to-market narrative, identify friction in the sales-to-onboarding process, and build data-backed business cases

Qualifications

• 2-4+ years in a high-growth tech environment or management consulting.
• Proficiency with AI tools for analysis and solution building.
• Experience in revenue or sales operations within SaaS.
• Familiarity with pipeline management and CRM tools like Salesforce.
• Strong quantitative analysis skills with dashboard publishing experience.
• Proven ability to leverage analytics for strategic decisions.
• Detail-oriented with strong storytelling and presentation skills.

Responsibilities

• Build datasets and dashboards using SQL and Tableau to provide pipeline health insights.
• Connect pipeline metrics to customer outcomes for performance analysis.
• Own pipeline reporting and forecasting, and lead reviews with senior leadership.
• Articulate the value story through collaboration with Sales and Marketing.
• Create business cases and proof points for sales representatives.
• Identify and resolve friction in the sales-to-onboarding handoff process.
• Design and implement an outbound sales motion with SDR leadership.

Skills

2-4+ yrs exp

AI tools proficiency

SaaS revenue ops

Salesforce familiarity

Dashboard publishing

Analytical storytelling

Tools

SQL

Tableau

Salesforce

Job description

For our client, we are seeking a Senior Analyst, Business Operations & Strategy to join the team of a leader in the Information Technology space.

This role will partner closely with Sales, Marketing, and senior leadership to strengthen business performance across the revenue engine. The position will focus on pipeline health, forecasting, and strategic analysis that helps improve customer outcomes and support scalable growth. You will also help shape the go-to-market narrative, identify friction in the sales-to-onboarding process, and build data-backed business cases that inform action.

Location: Remote

Compensation: $111,800 - $167,600 annually

Responsibilities

• Build datasets and dashboards using SQL and Tableau to provide pipeline health insights
• Connect pipeline metrics to customer outcomes for performance analysis
• Own pipeline reporting and forecasting, and lead reviews with senior leadership
• Articulate the value story through collaboration with Sales and Marketing
• Create business cases and proof points for sales representatives
• Identify and resolve friction in the sales-to-onboarding handoff process
• Design and implement an outbound sales motion with SDR leadership

Qualifications

• 2-4+ years in a high-growth tech environment or management consulting
• Proficiency with AI tools for analysis and solution building
• Experience in revenue or sales operations within SaaS
• Familiarity with pipeline management and CRM tools like Salesforce
• Strong quantitative analysis skills with dashboard publishing experience
• Proven ability to leverage analytics for strategic decisions
• Detail-oriented with strong storytelling and presentation skills

Benefits

• Flexible time off and learning opportunities
• Comprehensive health benefits including medical, dental, and vision
• Support for parental leave and fertility services
• Financial planning tools and legal advisory services
• Recognition programs for great work

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification-your background could be exactly what this team needs.