Sales Operations Analyst

Ironclad; United States; Hybrid; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Dental Insurance

Vision Insurance

401K

Wellness reimbursement

Flexible vacation

Parental leave

Work from home

Health insurance

Zusammenfassung

Ironclad is seeking a Sales Operations Analyst to partner with Sales and GTM leadership, owning analytics, planning, and the operating cadence that powers our revenue engine. You will build models for capacity, coverage, segmentation, and forecast accuracy while driving regular reviews to keep leadership aligned and accountable.

The ideal candidate blends rigorous analytics with cross-functional collaboration and leverages AI-assisted forecasting and modern GTM tooling to translate trends into

Qualifikationen

• Bachelor’s degree or equivalent experience in a relevant field.
• Proven ability to translate complex data into executive-level insights.
• Strong modeling skills for sales capacity, pipeline, forecasting, and revenue.
• Experience with AI-enabled analytics tools and modern GTM tech.
• Familiarity with Salesforce and BI platforms (Looker).

Aufgaben

• Own analytics, planning, and operating cadence powering the revenue engine.
• Build and maintain models for capacity, pipeline coverage, segmentation, and forecast accuracy.
• Drive regular reviews across segments and sales motions to keep leadership aligned.
• Translate insights into actionable recommendations to improve pipeline and revenue performance.
• Partner with Sales, GTM leadership, Finance, and Systems to align on planning and execution.
• Lead annual planning, territory design, and quota setting.
• Improve data quality and ensure systems (e.g., Salesforce, forecasting platforms) support the sales motion.

Kenntnisse

Analytical skills

Sales forecasting

Pipeline analysis

Data modeling

Cross-functional collaboration

AI tools familiarity

Ausbildung

Bachelor's degree in Business/Finance/Economics or equivalent

Tools

Salesforce

Looker

Forecasting platforms

ChatGPT

Jobbeschreibung

• Reporting to our Director of Sales Operations, the Sales Operations Analyst will be a key strategic partner to Sales and GTM leadership, owning the analytics, planning, and operating cadence that power our revenue engine. This role will center on deep pipeline and performance insights, building and maintaining models that guide capacity, coverage, segmentation, and forecast accuracy
• The Sales Operations Analyst will also own a disciplined operating cadence, driving regular reviews across segments and sales motions to keep leadership aligned and accountable
• The ideal candidate will blend strong analytical rigor with cross-functional collaboration, leveraging AI-assisted forecasting and modern GTM tooling to translate complex trends into clear, actionable recommendations that improve pipeline generation, conversion, and overall revenue performance
• Act as a strategic partner to Sales and GTM leadership, developing a deep understanding of the business to identify opportunities to improve pipeline generation, conversion, and revenue performance. Translate insights into clear recommendations that drive measurable outcomes
• Own pipeline and performance insights, including understanding pipeline composition (inbound, outbound, partner, expansion) and proactively identifying risks and opportunities across stages, segments, and use cases
• Build and maintain analytical models (capacity, pipeline coverage, attainment, segmentation, territory design) to inform both near-term execution and long-range planning
• Leverage modern data and AI tools to accelerate analysis, uncover insights, and improve decision-making across GTM. Continuously evaluate new tools and approaches to increase team efficiency and analytical depth
• Drive operating cadence and execution rigor, including forecast support, pipeline inspection, and business reviews to ensure consistency, accountability, and high-quality data across the organization
• Partner cross-functionally with Finance, Systems, and GTM teams to align on planning, performance tracking, and process improvements that support scalable growth
• Lead key planning initiatives, including annual planning, territory design, and quota setting
• Continuously improve systems, processes, and data quality, working closely with GTM Systems to ensure tools (e.g., Salesforce, forecasting platforms) effectively support the sales motion and evolving business needs

Benefits

• Dental, and vision insurance
• 401K
• Wellness reimbursement
• Flexible vacation policy
• Generous parental leave for both primary and secondary caregivers
• Work from home opportunities
• Health insurance

• Deep understanding of the SaaS business model, including pipeline dynamics, sales motions, and key performance drivers
• Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience)
• Demonstrated ability to translate complex data into clear insights and executive-level recommendations that influence decision-making
• Strong analytical and modeling skills, with experience building and interpreting models related to sales capacity, pipeline, forecasting, and revenue performance
• Comfort leveraging AI and advanced analytics tools (e.g., ChatGPT, Claude, Glean, Actively or similar platforms) to enhance productivity, accelerate insights, and improve decision-making. Curiosity and willingness to experiment with new tools is highly valued
• Familiarity with core GTM systems and tools (e.g., Salesforce, BI platforms such as Looker, and modern sales tooling)
• Strong communication skills with the ability to engage effectively with senior leadership and drive alignment across stakeholders
• 4+ years of experience in Sales Strategy, Revenue Operations, Management Consulting, or a related analytical role in a high-growth SaaS environment
• Experience working cross-functionally with Sales, Finance, and Systems teams in a fast-paced, scaling organization