Senior Analyst, ADA Compliance and Absence Management

National Grid plc; Northboro (IA); Hybrid; USD 109,000 - 128,000; Full time

Benefits offered by this job

Annual bonus

Generous pension up to 12%

Private medical insurance for self and

family

Job summary

National Grid plc is hiring a Senior Analyst for ADA Compliance and Absence Management in Northboro, MA. This hybrid role supports Federal and state leave and disability programs and partners with HR and external vendors.

The role requires a bachelor’s degree in HR or related field, 3+ years of absence management experience, and strong analytical and communication skills. We offer a competitive salary and comprehensive benefits as part of a cross-functional team.

Qualifications

• Bachelor’s degree in HR, Business Administration, or a related field.
• Minimum of 3 years of experience in absence management or HR case management.
• Knowledge of ADA, FMLA, and PFML.
• Ability to communicate empathetically while maintaining confidentiality and guiding managers.
• Strong organizational, analytical, and problem-solving skills.
• Proficient with Microsoft Office and data analysis.

Responsibilities

• Serve as SME for ADA accommodations, leave and disability programs for employees and managers.
• Administer and manage ADA accommodation requests and complex absence cases.
• Coordinate with third-party administrators and vendors for compliance and claims.
• Maintain accurate case documentation and reporting in systems.
• Lead stakeholder engagement, reviews, and compliance audits.
• Build relationships to share best practices and provide compliance guidance.

Skills

Empathetic communication

Confidentiality

Analytical thinking

MS Office

Data analysis

Education

Bachelor’s degree in HR or related field

Job description

Team Safety, Health, Environment and Resilience Business Unit New England Jurisdiction City Northboro, US, 01532

Senior Analyst, ADA Compliance and Absence Management

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are celebrated. We utilize the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities.

National Grid is hiring a Senior Analyst, ADA Compliance and Absence Management. This hybrid role is located in our Northboro, MA location.

Job Purpose

The NE Senior Analyst, ADA Compliance and Absence Management is part of the New England Absence Management team and is responsible for the administration, coordination, and compliance oversight of National Grid's ADA Reasonable Accommodation, Leave of Absence (LOA), disability, and related absence management programs.

Key Accountabilities

• Serve as the primary subject matter expert for ADA accommodations, leave of absence and disability programs providing guidance to employees, managers, HR business partners, and labor relations on accommodation and leave management processes and requirements.
• Administer and manage ADA accommodation requests and complex absence cases, ensuring compliance with federal, state, and company policies while balancing employee and business needs.
• Manage relationships with third-party administrators and disability vendors, ensuring accurate claim administration, policy interpretation, and regulatory compliance.
• Maintain accurate case documentation and reporting within Cority and other systems, including accommodation, leave, disability, and compliance records.
• Lead stakeholder engagement activities, including accommodation reviews, leave case discussions and compliance audits.
• Develop and maintain effective relationships with key stakeholders to share best practices and provide compliance advice.

Qualifications

• Bachelor’s degree in HR, Business Administration, or a related field is preferred.
• Minimum of 3 years of experience in absence management or HR case management
• Working knowledge and understanding of Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), and Massachusetts Paid Family and Medical Leave (PFML).
• Ability to communicate empathetically with employees while maintaining confidentiality and guiding managers through the process.
• Exceptional organizational, analytical, and problem-solving skills to manage claims accurately.
• Excellent computer and data analysis skills (Microsoft Office suite)

$109,000 - $128,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

• Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

• Generous pension plan with company contributions up to 12%.
• Private medical insurance for self and family.