Senior IT Project Support Analyst

National Grid plc; Waltham (MA); Hybrid; USD 97,000 - 114,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

National Grid plc in Waltham, MA, is hiring a Senior IT Project Support Analyst for the US IT Electric portfolio. The role supports ESMP delivery with data-driven decision making, financial stewardship, and continuous process improvement in a hybrid work setting.

You will partner with leadership to enable successful outcomes using advanced analytics, automation, and AI-enabled capabilities, including Power BI, Copilot, and related tools.

Qualifications

• Bachelor’s degree in business, finance, data analytics, project management, information technology, engineering, or related field preferred; equivalent experience may be considered.
• Experience in project analysis, project controls, finance, resource planning, governance, business operations, or portfolio support preferred.
• Experience supporting federally funded programs, regulatory compliance activities, audits, grant administration, or financial controls is preferred.
• Strong analytical skills with the ability to interpret data, identify trends, evaluate risks, and develop practical recommendations.
• Proficiency with Microsoft Excel and PowerPoint required; experience with Power BI, Power Platform, Microsoft Copilot, SAP, Maximo, Jira, or other project and reporting tools preferred.
• Ability to communicate complex information clearly and concisely to technical and non-technical stakeholders.
• Strong attention to detail, organizational skills, and ability to manage competing priorities in a demanding environment.
• Demonstrated ability to build relationships, influence without authority, and partner across teams to drive outcomes.
• Curiosity and continuous improvement mindset, with an interest in digital tools, automation, AI-enabled ways of working, and business process improvement.

Responsibilities

• Forecast, analyze variances, spend optimization, funding risk identification, vendor cost analysis, and budget scenario modeling.
• Analyze resource demand, workforce capacity, contractor vs employee mix, skill gaps, and prioritization needs.
• Track adherence to project governance, funding approvals, process requirements, audit readiness, regulatory traceability, and remediation activities.
• Identify opportunities to reduce manual effort, improve reporting quality, streamline workflows, and use tools like Microsoft Copilot, Power BI, Power Automate, Power Apps to generate insights.

Job description

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.

To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring an Senior IT Project Support Analyst for our IT Electric portfolio team in Waltham, MA. This role operates under a hybrid working model. Hybrid work expectations are subject to business needs and company policy.

Job Purpose

National Grid is implementing its Electric Sector Modernization Plan (ESMP) to enable an electric network that supports the Commonwealth's climate, clean energy, and equity goals and delivers the fair, affordable, and clean energy transition for all our customers and communities. The IT Project Support Analyst ESMP is part of the US IT Electric portfolio team and will serve as the operational and analytical partner enabling successful delivery of outcomes through data-driven decision-making, financial stewardship, and continuous process improvement. Reporting to the Technology Delivery Manager, this role leverages advanced analytics, automation, and AI-enabled capabilities to provide actionable insights across financial performance, resource management, and compliance. The analyst acts as a trusted advisor to delivery leadership, ensuring informed decisions are made using reliable data and forward-looking intelligence.

Key Accountabilities

• Financial and Funding Management: Support forecasting, variance analysis, spend optimization, funding risk identification, vendor cost analysis, and budget scenario modeling to help leaders understand financial performance and take timely corrective action.
• Resource and Capacity Planning: Analyze resource demand, workforce capacity, contractor versus employee mix, skill gaps, and prioritization needs to support effective value stream planning and delivery execution.
• Governance and Compliance: Track adherence to project governance, funding approvals, process requirements, audit readiness, regulatory traceability, and remediation activities to help ensure investments remain compliant and well-controlled. Support federal grant, audit, and compliance activities for DOE and other externally funded programs, including reporting, reimbursement submissions, evidence collection, asset tracking, regulatory documentation, record retention, and maintenance of auditable project records.AI and Automation
• Enablement: Identify opportunities to reduce manual effort, improve reporting quality, streamline workflows, and use tools such as Microsoft Copilot, Power BI, Power Automate, Power Apps, and other approved digital capabilities to generate insights and increase team capacity.

Qualifications

• Bachelor’s degree in business, finance, data analytics, project management, information technology, engineering, or a related field preferred; equivalent experience may be considered.
• Experience in project analysis, project controls, finance, resource planning, governance, business operations, or portfolio support preferred.
• Experience supporting federally funded programs, regulatory compliance activities, audits, grant administration, or financial controls is preferred.
• Strong analytical skills with the ability to interpret data, identify trends, evaluate risks, and develop practical recommendations.
• Proficiency with Microsoft Excel and PowerPoint required; experience with Power BI, Power Platform, Microsoft Copilot, SAP, Maximo, Jira, or other project and reporting tools preferred.
• Ability to communicate complex information clearly and concisely to technical and non-technical stakeholders.
• Strong attention to detail, organizational skills, and ability to manage competing priorities in a demanding environment.
• Demonstrated ability to build relationships, influence without authority, and partner across teams to drive outcomes.
• Curiosity and continuous improvement mindset, with an interest in digital tools, automation, AI-enabled ways of working, and business process improvement.

#LI-RK1 #LI-HYBRID

$97k - $114k a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.