Senior AML/KYC Refresh Analyst – Bilingual

Bank of America; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Bank of America is seeking a Refresh Analyst to support AML/KYC due diligence and client record maintenance. You will conduct CDD and ECDD in line with internal policies and regulatory guidelines, review refresh requirements, and liaise with sales teams to obtain documentation.

Ideal candidates have 2+ years in financial services, strong communication, and proficiency with MS Office. Bilingual in Portuguese or Spanish is preferred.

Qualifications

• Minimum education: High School Diploma / GED / Secondary School or equivalent.
• Two or more years of financial services experience.
• Excellent verbal and written communications skills.
• Experience in a process-oriented production environment that changes periodically.
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)

Responsibilities

• Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
• Review of refresh requirements for assigned jurisdiction in line with related CIP/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
• Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
• Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met
• Ensure all jurisdictional regulatory requirements related to KYC are adhered to
• Support business with KYC related queries and requests
• Participate in remediation, internal/external Audits
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Skills

Verbal & written communication

Customer focus

Relationship building

Time management

Problem solving

Strategic thinking

Teamwork

Education

High School Diploma / GED / Secondary School or equivalent

College degree (Associates or higher) or comparable work experience

Tools

MS Office Suite (Excel/Word/Outlook/Access)

Job description

Bank of America is seeking a Refresh Analyst to support AML/KYC due diligence and client record maintenance. You will conduct CDD and ECDD in line with internal policies and regulatory guidelines, review refresh requirements, and liaise with sales teams to obtain documentation.

Ideal candidates have 2+ years in financial services, strong communication, and proficiency with MS Office. Bilingual in Portuguese or Spanish is preferred.