Senior Ambulatory Operations Consultant (Remote)

Kontakt.io; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Health, dental, and vision

401(k)

Paid time off

Paid parental leave

Job summary

This remote role involves travel about 30–40% to customer sites. You will present outcomes in reviews, partner with executive stakeholders, and help customers adopt AI-enabled location data. A background in ambulatory operations and comfort with data metrics is essential.

Qualifications

• 5+ years in ambulatory operations or clinic management
• Fluency with access and throughput metrics
• Credibility with VP/COO or clinic leadership
• Comfort with technology and AI concepts; no engineering background required
• Bonus: MHA or MBA; Lean/process-improvement cert; Epic Cadence familiarity

Responsibilities

• Join discovery and pitches as the operator in the room, diagnosing ambulatory workflows and shaping the proposal.
• Lead engagements on throughput, space utilization, patient wait times, and scheduling and access workflows.
• Pitch the ambulatory portfolio, including AI capabilities, to executives and nontraditional uses.
• Go on-site after deployment to test, shadow, and document workflows and create customer-specific documentation.
• Own dedicated consulting engagements and their outcomes, presenting results in reviews and identifying expansion opportunities.

Job description

This remote role involves travel about 30–40% to customer sites. You will present outcomes in reviews, partner with executive stakeholders, and help customers adopt AI-enabled location data. A background in ambulatory operations and comfort with data metrics is essential.