Senior Ambassador Programs Lead

Snow Companies, LLC; Williamsburg (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

Snow is seeking a Senior Ambassador Manager to lead the Ambassador Services Team in delivering patient ambassador programs and related projects. You will coordinate with analytics, mentor program management, training, and account teams to meet client objectives, ensure compliance, and manage events and travel.

You will build relationships with Ambassadors, oversee communications, reporting in Salesforce, and drive program success while maintaining HIPAA and FDA guideline adherence in a

Qualifications

• Bachelor's degree and 3–5 years related experience.
• Valid driver's license; passport may be necessary.
• Office software proficiency (Salesforce, BOX, DocuSign).
• Willingness to travel 35–40% nationally or internationally.

Responsibilities

• Manage ambassador relationships and ensure client objectives are met.
• Coordinate logistics for ambassador engagements and travel.
• Document communications and utilization in Salesforce.
• Provide on-site coaching and post-event reporting.
• Maintain budgets, timelines, and collaboration with accounts.

Skills

Communications

Active listening

Relationship building

Event coordination

Travel planning

Education

Bachelor's degree

Driver's license

Tools

Salesforce

DocuSign

BOX

Microsoft Office

Job description

Snow is seeking a Senior Ambassador Manager to lead the Ambassador Services Team in delivering patient ambassador programs and related projects. You will coordinate with analytics, mentor program management, training, and account teams to meet client objectives, ensure compliance, and manage events and travel.

You will build relationships with Ambassadors, oversee communications, reporting in Salesforce, and drive program success while maintaining HIPAA and FDA guideline adherence in a