Senior Alliance Director – IFM Growth & Client Value

CBRE; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

CBRE in Hartford, CT seeks an Alliance Director to lead a first-generation Integrated Facilities Management partnership across 200+ U.S. locations, delivering hard services, third-party management and energy & sustainability.

The role manages a P&L, a team of 8 FTEs, and requires executive presence, client focus and strong financial acumen; travel approximately 25% nationally. This is a high-visibility leadership opportunity within CBRE.

Qualifications

• Bachelor's degree with 10+ years in facilities management or related fields.
• MBA preferred.
• Retail experience preferred.
• CFM/FMA certifications recommended.
• Strong interpersonal and leadership skills.
• Excellent written, verbal, and presentation abilities.

Responsibilities

• Lead client relationships with high-touch engagement and alignment to client priorities.
• Act as the single point of contact for account operations and profitability.
• Drive innovations to improve project cash flow and performance.
• Develop dashboards and board-ready materials for executive audiences.
• Coordinate cross-functional teams to meet client needs (digital, legal, procurement, ops).
• Partner with CBRE service lines to offer diverse, innovative solutions.
• Oversee service lines across multiple geographies and contracts.
• Coordinate quarterly performance reviews with client based on KPIs.
• Assist client in budgeting (capital/operating) and financial planning.
• Negotiate new management agreements and extensions/renewals.
• Identify training needs and manage performance of direct reports.

Skills

Leadership

Stakeholder mgmt

Financial acumen

Strategic planning

Communication

Education

Bachelor's degree (BA/BS)

MBA

Job description

CBRE in Hartford, CT seeks an Alliance Director to lead a first-generation Integrated Facilities Management partnership across 200+ U.S. locations, delivering hard services, third-party management and energy & sustainability.

The role manages a P&L, a team of 8 FTEs, and requires executive presence, client focus and strong financial acumen; travel approximately 25% nationally. This is a high-visibility leadership opportunity within CBRE.