Senior Air Import Specialist (Global Logistics)

GEODIS Career; Elk Grove Village (IL); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Bonus opportunities

Health benefits

Paid holidays

Early access to earnings

Job summary

GEODIS in Elk Grove Village, IL is seeking a Senior Air Import Agent to serve as the customer service liaison between GEODIS and the customer. You will select appropriate carrier and routing based on shipment characteristics and customer requirements, and process all documents in the Cargowise system.

You will coordinate with overseas agents, verify shipment weight and volume, calculate rates, assist customers with questions, and ensure compliance with government and carrier regulations.

Qualifications

• Familiar with AS400 and Cargowise systems.
• Experience with ERP, TMS and WMS in logistics.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong written and verbal communication skills.

Responsibilities

• Serves as the customer service liaison between GEODIS and the customer.
• Select appropriate carrier and routing based on shipment characteristics or customer requirements.
• Processes all documents and information requests received from GEODIS.
• Opens files, enters notes, information and document requests in Cargowise.
• Coordinates shipping details with overseas agents and carriers.
• Convert and verify shipment weight and volume; calculate rates and price conversions.
• Assist customers with questions, complaints, tracking and tracing.
• Ensure all shipment data and invoicing meet company standards and deadlines.

Skills

AS400

Cargowise

Microsoft Outlook

Excel

Job description

GEODIS in Elk Grove Village, IL is seeking a Senior Air Import Agent to serve as the customer service liaison between GEODIS and the customer. You will select appropriate carrier and routing based on shipment characteristics and customer requirements, and process all documents in the Cargowise system.

You will coordinate with overseas agents, verify shipment weight and volume, calculate rates, assist customers with questions, and ensure compliance with government and carrier regulations.