Senior AIOps & Intelligent Operations Advisor

Accenture PLC

Carmel (IN)

On-site

USD 165,000 - 302,000

Full time

14 days+

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Job summary

Accenture is seeking a Senior Manager, AIOps & Agentic Operations Advisory to help large enterprises shift from reactive operations to automation-first delivery. The role requires hands-on enterprise IT operations experience and practical design for agentic AI-enabled runbooks, with CIO-facing business cases and cross-functional delivery plans.

The position covers shaping operating models, leading client workshops, and advancing governance for autonomous remediation.

Qualifications

  • AIOps & Intelligent Ops architecture design grounded in enterprise run experience.
  • Hands-on background in NOC/SOC, incident response, and SRE practices.
  • Experience translating operational transformations into CIO-friendly business cases.
  • Ability to lead multi-stakeholder delivery plans and governance for automation-first initiatives.

Responsibilities

  • Design AIOps and agentic architectures with real-world run experience.
  • Frame the vision for CIO audiences and articulate the transformation path to automation-first state.
  • Build delivery plans with phased roadmaps and defined operating model transitions.
  • Assess automation opportunities and prioritize changes that deliver measurable risk/cost reductions.
  • Lead operating-model transitions, redesign roles and governance for agentic operations.
  • Support business development through client workshops and proposals with credibility in operations.

Skills

AIOps design
Intelligent Ops
Operations credibility
Automation delivery
Executive advisory

Tools

Dynatrace
Datadog
Splunk
OpenTelemetry

Job description

Accenture is seeking a Senior Manager, AIOps & Agentic Operations Advisory to help large enterprises shift from reactive operations to automation-first delivery. The role requires hands-on enterprise IT operations experience and practical design for agentic AI-enabled runbooks, with CIO-facing business cases and cross-functional delivery plans.

The position covers shaping operating models, leading client workshops, and advancing governance for autonomous remediation.

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