Senior AI Transformation Consultant (Professional Services)

Thomson Reuters; Eagan (MN); On-site; USD 74,000 - 138,000; Full time

Benefits offered by this job

Flex My Way

Grow My Way

Mental Health Days (2)

Headspace app access

Tuition reimbursement

Volunteer days

Job summary

Thomson Reuters is seeking a Senior AI Transformation Consultant to lead adoption and workflow redesign for CoCounsel and Thomson Reuters solutions. You will partner with client teams, sales, AI engineers, enablement, and product groups from first conversation through rollout and measured value.

The role requires 5+ years in professional services, deep experience in change management, and strong facilitation across business, legal, operational, and technology groups.

Qualifications

• Bachelor's degree in Law, Business, Organizational Transformation, Computer Science, or a related field; advanced degree or relevant certifications preferred.
• 5+ years in professional services, consulting, transformation, change management, or complex AI or enterprise-technology delivery.
• Experience independently leading defined customer engagements or workstreams within scope, timelines, and commercial expectations.
• Experience assessing professional workflows and contributing to targeted workflow and operating changes that support technology-enabled outcomes.

Responsibilities

• Independently lead defined transformation engagements or bounded workstreams across the lifecycle, managing plans, workstreams, and client communication.
• Conduct targeted discovery through interviews, workshops, surveys, usage information, and operational measures; synthesize clear diagnoses, priority workflows, and next-step decisions.
• Map current and future-state workflows and develop practical, scoped plans for targeted changes, activation, adoption, risks, dependencies, and success measures.
• Capture baselines, analyze quantitative and qualitative evidence, and prepare reporting that is precise about what the data does and does not support.
• Identify adoption barriers-including workflow fit, confidence, risk concerns, or unclear ownership-and put practical recovery actions in place.
• Support fit-for-purpose responsible-use controls, including review steps, quality checks, and clear accountability for priority use cases.
• Work alongside forward deployed AI engineers as they build against the customer's real systems and data, translating what is technically possible into workflow designs people will actually use.
• Own the quality and credibility of your work, bring the hard calls to a Principal Consultant early, and turn what you learn in the field into methods the team can reuse.

Skills

Stakeholder management

Workflow analysis

Change management

AI capabilities

Communication skills

Education

Bachelor's degree

Advanced degree preferred

Job description

Thomson Reuters is seeking a Senior AI Transformation Consultant to lead adoption and workflow redesign for CoCounsel and Thomson Reuters solutions. You will partner with client teams, sales, AI engineers, enablement, and product groups from first conversation through rollout and measured value.

The role requires 5+ years in professional services, deep experience in change management, and strong facilitation across business, legal, operational, and technology groups.