Senior AI Solutions Engineer - Pre-Sales

Intercom; Chicago (IL); Hybrid; USD 208,000 - 249,000; Full time

Benefits offered by this job

Hybrid work policy

Bonus program

RSUs / stock options

Sales incentive

Job summary

Fin in Chicago seeks a Senior Solutions Engineer to partner with our customers as their trusted advisor, shaping value across the sales cycle. Lead technical discovery, deliver high-impact pre-sales sessions and run tailored POCs with Product and R&D teams.

You will translate complex challenges into Fin solutions, collaborate across engineering, security, and sales, and travel occasionally to meet clients.

Qualifications

• Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships.
• Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
• Ability to solve problems independently while thriving in collaborative team environments.
• Proven time management skills in a dynamic team environment.
• Demonstrated ability to translate customer needs into tailored Fin solutions and communicate with both technical and non-technical audiences.

Responsibilities

• Lead technical discovery to identify and address our customers’ needs.
• Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise.
• Conduct value-based solution reviews and in-depth technical sessions.
• Design and lead tailored Proof of Concepts (POCs).
• Serve as the primary resource for RFPs and customer security questions.

Skills

Technical pre-sales

C-level relationships

Problem solving

Communication

Travel readiness

Job description

Fin in Chicago seeks a Senior Solutions Engineer to partner with our customers as their trusted advisor, shaping value across the sales cycle. Lead technical discovery, deliver high-impact pre-sales sessions and run tailored POCs with Product and R&D teams.

You will translate complex challenges into Fin solutions, collaborate across engineering, security, and sales, and travel occasionally to meet clients.