Senior AI Solutions Engineer - Commercial Lines

Encova Insurance; Ohio; Hybrid; USD 77,000 - 124,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) match up to 7%

Paid time off & holidays

Flexible work arrangements

Job summary

Encova Insurance seeks a Senior Commercial Lines AI Solutions Engineer to design and deploy AI agents across underwriting, SLC, and claims. You will lead discovery, prototype solutions, and coordinate backlogs with Enterprise Tech and Legal teams.

The role requires hands-on Copilot Studio, Power Platform, and Azure AI experience, with strong collaboration across functional areas. Hybrid schedule preferred, location near Columbus, OH or Charleston, WV; remote within authorized states may be

Qualifications

• Bachelor’s degree in computer science, business, or insurance field is required.
• 3+ years hands-on experience with Copilot Studio, Copilot, Power Platform, Azure AI, or comparable tech.
• Experience translating business requirements into implemented AI solutions.
• Knowledge of APIs, connectors, data integration, and AI grounding is preferred.
• Strong analytical, project management, communication, and collaboration skills are required.
• Experience in commercial lines insurance (Underwriting, SLC, Claims, or related ops) is preferred.

Responsibilities

• Design, configure, test, deploy, and monitor AI agents and workflows using Microsoft 365 Copilot and related tools.
• Develop AI instructions, prompts, sources, outputs, escalation paths, and reusable components.
• Troubleshoot AI agent behavior, permissions, integrations, and production issues with documentation.
• Monitor adoption, quality, cost, and outcomes; optimize solutions based on results.
• Partner with Underwriting, SLC, and Claims leaders to identify high‑value AI opportunities.
• Lead discovery sessions, translate requirements into designs, test scenarios, and prototypes.
• Maintain AI use‑case portfolio and development backlog; coordinate dependencies.

Skills

Copilot Studio

365 Copilot

Power Platform

Azure AI

Generative AI

APIs & integration

Cross-functional collaboration

Insurance domain knowledge

Education

Bachelor’s degree in computer science, business, or insurance

Job description

Encova Insurance seeks a Senior Commercial Lines AI Solutions Engineer to design and deploy AI agents across underwriting, SLC, and claims. You will lead discovery, prototype solutions, and coordinate backlogs with Enterprise Tech and Legal teams.

The role requires hands-on Copilot Studio, Power Platform, and Azure AI experience, with strong collaboration across functional areas. Hybrid schedule preferred, location near Columbus, OH or Charleston, WV; remote within authorized states may be