Senior AI Software Engineer - RAG & Production AI (Hybrid)

Pendo

New York (NY)

Hybrid

USD 209,000 - 235,000

Full time

14 days+

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Benefits offered by this job

$0 premium health options

Strong 401(k) match

Equity

Flexible time off

Job summary

Pendo is seeking a Sr. Software Engineer (AI) in New York to design and build AI-native experiences that enhance product intelligence. You will play a crucial role in developing and shipping applied AI systems while making strategic technical decisions. The ideal candidate will have extensive experience in AI technologies and a strong command of full-stack development.

This hybrid position requires in-office work three days a week. The expected salary range is $209,000 - $235,000 with competitive benefits including flexible PTO.

Qualifications

Deep hands-on experience building and shipping LLM-powered systems.
Strong technical depth in system design.
Experience owning technical quality beyond your own features.
Strong command of model evaluation.
Solid understanding of modern model architectures.
Productionize AI experience.
Strong full-stack fundamentals.
Exceptional communication skills.

Responsibilities

Design and build applied AI systems.
Make principled decisions on technical solutions.
Instrument and evaluate model outputs rigorously.
Own model deployment, monitoring, and reliability.
Contribute across the stack to ship products.
Partner closely with product and design teams.
Stay current on AI research and tooling.

Skills

AI system design

Model evaluation

Full-stack development

Technical decision-making

Communication skills

Product thinking

Job description

This hybrid position requires in-office work three days a week. The expected salary range is $209,000 - $235,000 with competitive benefits including flexible PTO.

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