Senior AI Product Manager — Autonomous Workforce

ServiceNow; San Diego (CA); Hybrid; USD 150,000 - 262,000; Full time

Benefits offered by this job

Health plans

Equity (when applicable)

401(k) Plan with company match

ESPP

Flexible time away

Family leave programs

Job summary

ServiceNow is seeking a Staff Technical Product Manager, Autonomous Workforce, to own execution for AI-powered product experiences in a fast-moving, AI-driven organization. You will translate strategy into shipped outcomes, working daily with engineering and data science to build and iterate on AI capabilities, and use data to drive prioritization decisions.

You will demonstrate hands-on execution experience enabling and shipping AI products, with evidence of shipped features, prioritized

Qualifications

• Experience shipping AI or data-powered products.
• Track record of working with engineering and data science teams.
• Strong written and spoken communication across technical and non-technical stakeholders.
• Ability to define metrics and use data to drive prioritization decisions.
• Proven ownership and execution of product initiatives.

Responsibilities

• End-to-end delivery for an enterprise AI product area from customer feedback through launch and iteration.
• Roadmap development and prioritization driven by customer needs and market insights.
• Data-driven prioritization using usage data and experiments to decide what to build next and why.
• Write clear, structured requirements, specs, and prioritization rationale for engineering and partners.
• Collaborate daily with engineering and data science to scope tradeoffs and keep delivery on track.
• Build and maintain strong relationships with cross-functional partners to align priorities.

Skills

AI product experience

Cross-functional collaboration

Data-driven decision making

Technical fluency

Written and verbal communication

Stakeholder management

Execution track record

Customer relationship building

Job description

ServiceNow is seeking a Staff Technical Product Manager, Autonomous Workforce, to own execution for AI-powered product experiences in a fast-moving, AI-driven organization. You will translate strategy into shipped outcomes, working daily with engineering and data science to build and iterate on AI capabilities, and use data to drive prioritization decisions.

You will demonstrate hands-on execution experience enabling and shipping AI products, with evidence of shipped features, prioritized