Senior AI Product Lead: Agentic Experience Platform

Next Frontier Capital; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase is seeking a Senior Product Associate in New York to lead the foundational NAC roadmap and define cross-channel standards for scalable agentic experiences across web and mobile.

You will partner with Design, Engineering, and Channel teams to translate platform needs into clear PRDs, acceptance criteria, and prioritized milestones, driving the product lifecycle from discovery to delivery.

Qualifications

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Proven ability to deliver and scale capabilities across complex, multi-channel digital products (web and mobile), including experience with design systems, reusable UI patterns, or platform enablement for partner teams
• Strong stakeholder management skills with the ability to align cross-functional teams (Channels, Design, Engineering, Analytics) and drive decisions independently without escalation

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Own the foundational NAC roadmap and product strategy—defining the core capabilities, reusable building blocks, and cross-channel standards needed to deliver agentic experiences at scale across web and mobile
• Design and scale cross-channel frameworks including rendering/design pattern guidance, reusable UI component/widget libraries, and interaction standards that ensure consistency while supporting channel-specific optimization
• Define and evolve conversational foundations (e.g., reusable conversational functions, interaction patterns, guardrails, handoffs, and response structures) to enable consistent agent behavior across surfaces
• Partner deeply with Engineering and Design to translate platform needs into clear product requirements (PRDs), acceptance criteria, and prioritized milestones; drive delivery through the full product development lifecycle
• Own and maintain a product backlog spanning foundational capabilities, widgets/components, channel enablement work, and platform integrations—ensuring alignment to the broader Agentic Experience strategic roadmap
• Establish platform quality and scale mechanisms (documentation, governance, adoption pathways for internal teams, integration playbooks, versioning, and deprecation plans) to ensure reusable foundations are easy to implement and maintain

Skills

Product mgmt

Lifecycle process

Cross-channel

Stakeholder mgmt

Design systems

Data analytics

Job description

Chase is seeking a Senior Product Associate in New York to lead the foundational NAC roadmap and define cross-channel standards for scalable agentic experiences across web and mobile.

You will partner with Design, Engineering, and Channel teams to translate platform needs into clear PRDs, acceptance criteria, and prioritized milestones, driving the product lifecycle from discovery to delivery.