Product Manager, AI-Driven Agentic Experiences

J.P. Morgan; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Chase is seeking a Product Manager for the Agentic Experiences team to shape the future of conversational AI surfaces. You will own the agentic container, its features and interactions, and guide the end-to-end product lifecycle from discovery through rollout, ensuring customer value and safety in probabilistic AI interactions.

You will partner with Design, Tech, and cross-functional teams to drive scalable, resilient product delivery while measuring quality and impact across iterations.

Qualifications

• 5+ years of experience or equivalent in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management, including for AI-powered customer-facing features whose output is probabilistic rather than deterministic.
• Working fluency in how modern agentic systems behave — large language models, orchestration, context and memory
• Experience defining quality measurement for AI experiences, such as evaluation design, human review, or guardrail testing

Responsibilities

• Develops a product strategy and vision for the agentic conversational container that delivers value to customers
• Owns the features and interactions within the container — conversation starters, chat and action history, and generative UI components — and defines the multi-turn behavior, disclosure, confirmation, and fallback moments that make an agentic experience feel safe
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition, informed by conversation analytics and transcript review
• Owns the roll‑out strategy: eligibility, phasing, controlled release, adoption targets, and the readiness criteria that gate each expansion
• Partners with Design, Tech, and other cross‑functional teams on reusable conversational patterns

Skills

Product strategy

Lifecycle management

AI product leadership

Agentic systems

Quality measurement

Job description

Chase is seeking a Product Manager for the Agentic Experiences team to shape the future of conversational AI surfaces. You will own the agentic container, its features and interactions, and guide the end-to-end product lifecycle from discovery through rollout, ensuring customer value and safety in probabilistic AI interactions.

You will partner with Design, Tech, and cross-functional teams to drive scalable, resilient product delivery while measuring quality and impact across iterations.