Senior AI-Powered Customer Success Engineer

Altruist; Dallas (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k plan with 4% match

16 weeks paid parental leave

Professional development opportunities

Job summary

Altruist is hiring a Senior Customer Success Engineer in Dallas, TX. This hybrid role focuses on AI innovation to enhance customer experience. You will design AI agents, build automations, and collaborate with teams to optimize the customer journey.

The ideal candidate has a strong software engineering background, product instincts, and a commitment to user feedback. Benefits include competitive pay, premium healthcare, and a flexible work schedule.

Qualifications

• 5-8 years of software engineering experience, with a focus on building and shipping systems.
• Proven ownership of outcomes and accountability for results.
• Strong product instincts and ability to prioritize effectively.

Responsibilities

• Design and build AI agents and internal tools for customer success.
• Own technical decisions and build reliable solutions.
• Drive adoption and provide training to onboard users on new tools.

Skills

Software Engineering

AI Systems Development

Customer Experience Focus

Python Programming

Salesforce Experience

Tools

Salesforce

LangChain

LlamaIndex

Job description

Altruist is hiring a Senior Customer Success Engineer in Dallas, TX. This hybrid role focuses on AI innovation to enhance customer experience. You will design AI agents, build automations, and collaborate with teams to optimize the customer journey.

The ideal candidate has a strong software engineering background, product instincts, and a commitment to user feedback. Benefits include competitive pay, premium healthcare, and a flexible work schedule.