Senior AI Platform Engineer, Real-Time Conversations

podium81; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Fertility Benefits

Vacation & Holidays

401(k) with Match

Gym & Fitness

Onsite Childcare

Company Merchandise

Job summary

podium81 is seeking a senior software engineer to design and scale the AI agent platform that handles customer conversations for local businesses. You will own systems from architecture through production operations, focusing on high-volume performance, accuracy, and reliability across voice, text, and chat channels.

You will build real-time services, design multi-turn APIs, and ensure end-to-end delivery with strong collaboration across engineering, product, and AI/ML teams.

Qualifications

• 6+ years of professional software engineering experience using modern languages (Go, Python, or Elixir).
• Experience designing and maintaining distributed or high-throughput systems.
• Strong problem-solving skills and ability to work through ambiguity in large-scale systems.
• Clear communication and collaboration across teams.
• Willingness to work across infrastructure, APIs, and user-facing components.

Responsibilities

• Build real-time services and infrastructure for high-throughput conversational workflows.
• Design APIs and systems that support multi-turn interactions across channels.
• Own architecture, implementation, deployment, and reliability of platform components.
• Prototype and improve agent experiences using data from live interactions.
• Establish monitoring and operational practices to track reliability, response speed, and agent accuracy.
• Collaborate with engineering, product, and AI/ML teams to deliver features tied to business outcomes.

Skills

Go

Python

Elixir

Distributed systems

High-throughput

Job description

podium81 is seeking a senior software engineer to design and scale the AI agent platform that handles customer conversations for local businesses. You will own systems from architecture through production operations, focusing on high-volume performance, accuracy, and reliability across voice, text, and chat channels.

You will build real-time services, design multi-turn APIs, and ensure end-to-end delivery with strong collaboration across engineering, product, and AI/ML teams.