Senior Director, AI Agent Platform & Scale

podium81; EE. UU.; A distancia; USD 200.000 - 350.000; Jornada completa

Descripción de la vacante

podium81 is seeking a Senior Engineering Leader to own the roadmaps and architecture for a production AI agent platform powering customer-facing workflows. You will guide a growing engineering organization, establish evaluation, safety, reliability, and cost practices, and drive end-to-end delivery for high-scale conversations.

You will lead design and incident response for production LLM-powered systems, shape technical strategy, and ensure rapid yet responsible release decisions while

Formación

• 10+ years of software engineering experience, including substantial engineering leadership scope.
• Direct experience building and operating production LLM-powered or agentic systems serving real users at meaningful scale.
• Strong knowledge of applied AI architecture, including orchestration, function calling, retrieval-augmented generation, context management, and latency/cost/quality trade-offs.
• Experience measuring agent quality, catching regressions, and making responsible release decisions.
• A record of leading both early-stage builds and the hardening of systems under production load.
• Strong cross-functional communication and hands-on familiarity with modern AI coding tools.

Responsabilidades

• Set the technical architecture and roadmap for agent orchestration, tool use, memory, reasoning, and workflow execution.
• Lead and grow engineers building and operating production agent systems while remaining engaged in design, code, and incident response.
• Build evaluation infrastructure, quality metrics, feedback loops, and regression detection for non-deterministic software.
• Drive new agent capabilities from concept through production hardening for reliability, latency, and cost.
• Translate business outcomes such as response time, conversion, appointments, and recovered revenue into technical priorities.
• Partner with infrastructure and customer-facing teams on observability, model routing, fallback behavior, guardrails, and field feedback.

Descripción del empleo

podium81 is seeking a Senior Engineering Leader to own the roadmaps and architecture for a production AI agent platform powering customer-facing workflows. You will guide a growing engineering organization, establish evaluation, safety, reliability, and cost practices, and drive end-to-end delivery for high-scale conversations.

You will lead design and incident response for production LLM-powered systems, shape technical strategy, and ensure rapid yet responsible release decisions while