Lead Product Engineer - AI Platform & RealTime Conversational

Alldus; New York (NY); On-site; USD 180,000 - 210,000; Full time

Job summary

Alldus in New York invites a Lead Product Engineer to help build production systems across conversational AI, real-time voice, retrieval, and technician-facing apps. You will own solutions from concept through deployment and continuous improvement, collaborating with customers and the founding team to ship impactful features.

Responsibilities include building platform functions for diagnostics and dispatch, developing real-time conversational agents, deploying AI agents across channels, creating

Qualifications

• Experience delivering LLMs or AI agents in production.
• Strong TypeScript and Python coding skills.
• Ability to translate operational requirements into reliable software.
• Independent, proactive, and customer-focused.

Responsibilities

• Build platform functionality for calls, diagnostics, work orders and technician dispatch.
• Develop real-time conversational agents for voice/video interactions with technicians.
• Deploy AI agents across channels and respond with relevant actions.
• Create and maintain production APIs and backend services.
• Build diagnostic retrieval systems using graph databases, vector search and MCP.
• Develop dashboards and internal tools to monitor platform activity.
• Create technician-facing interfaces with clear diagnostic guidance.
• Collaborate with customers and founders to ship solutions and improve features.

Skills

LLMs in production

TypeScript

Python

Ownership

Independent approach

Customer focus

Fast execution

Tools

Graph databases

Vector search

MCP (Model Context Protocol)

APIs

Job description

Alldus in New York invites a Lead Product Engineer to help build production systems across conversational AI, real-time voice, retrieval, and technician-facing apps. You will own solutions from concept through deployment and continuous improvement, collaborating with customers and the founding team to ship impactful features.

Responsibilities include building platform functions for diagnostics and dispatch, developing real-time conversational agents, deploying AI agents across channels, creating