Senior AI Engineer: Real-Time Voice & Conversational AI

Tower Loan of Mississippi, LLC; Dogwood Place (MS); On-site; USD 120,000 - 180,000; Full time

Job summary

Tower Loan of Mississippi, LLC is seeking a Senior AI Engineer to design, develop, and deploy real-time AI voice solutions that enhance customer engagement and operational efficiency. You will work on conversational AI, streaming APIs, and integration with SIP/VoIP infrastructure to support customer service and account servicing.

The role requires strong software engineering skills, experience with LLMs and predictive AI, and hands-on work with real-time technologies.

Qualifications

• Bachelor's degree in CS/SE or related field
• 5+ years of professional software development experience
• Experience developing AI-powered applications, especially conversational AI
• Experience with real-time voice technologies and enterprise telephony (SIP/RTP/WebRTC)

Responsibilities

• Design, develop, and maintain real-time AI voice applications using LLMs and conversational AI platforms
• Implement secure, scalable AI workflows and automated tool-calling capabilities
• Develop and integrate applications with SIP/VoIP/PBX and enterprise systems
• Maintain auditable records of AI conversations and system activities

Skills

APIs

Microservices

Real-time systems

LLMs

Prompt engineering

Security design

Project management

Education

Bachelor's degree in CS/SE

Tools

SQL Server

Redis

Kafka

Docker

Kubernetes

REST APIs

Git

CI/CD

Job description

Tower Loan of Mississippi, LLC is seeking a Senior AI Engineer to design, develop, and deploy real-time AI voice solutions that enhance customer engagement and operational efficiency. You will work on conversational AI, streaming APIs, and integration with SIP/VoIP infrastructure to support customer service and account servicing.

The role requires strong software engineering skills, experience with LLMs and predictive AI, and hands-on work with real-time technologies.