Senior AI Platform Engineer - GenAI & Scalable Systems

GEICO; Palo Alto (CA); Hybrid; USD 150,000 - 300,000; Full time

Job summary

GEICO is seeking a Senior Staff AI engineer to join our AI organization. This role leads design, architecture and deployment of GenAI workflows that empower 20K+ contact center agents across claims, service and sales operations.

You will collaborate with AI and software engineers to build scalable, multi-system AI/ML platforms and drive architectural excellence. The ideal candidate has 10+ years in software development and AI/ML platform experience, hands-on expertise with cloud-native tools,

Qualifications

• Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field.
• 10+ years of professional software development in Java, C++, Python or C#.
• 10+ years architecting AI/ML platforms with open-source/cloud-agnostic components.
• 6+ years’ experience with cloud providers such as Azure and AWS.
• 3+ years’ experience utilizing LLMs to build conversational workflows.

Responsibilities

• Technical Design & Architecture: Own design of high-performance platform components powering GenAI workflows.
• System & Platform Evaluation: Decide on technologies balancing build vs. buy and extensibility.
• Cross-functional collaboration: Work with data scientists, ML engineers, product managers and designers to define roadmaps.
• Mentorship: Guide engineers and junior tech leads in best practices and trends.

Skills

Java

C++

Python

C#

LLMs

AI/ML Platform

Kubernetes

Education

Bachelor’s degree or above in Computer Science, Engineering, Statistics or a related field

Tools

Elasticsearch

Qdrant

Snowflake

Kafka

PostgreSQL

MongoDB

Cassandra

Spark

Airflow

Temporal

Job description

GEICO is seeking a Senior Staff AI engineer to join our AI organization. This role leads design, architecture and deployment of GenAI workflows that empower 20K+ contact center agents across claims, service and sales operations.

You will collaborate with AI and software engineers to build scalable, multi-system AI/ML platforms and drive architectural excellence. The ideal candidate has 10+ years in software development and AI/ML platform experience, hands-on expertise with cloud-native tools,