Senior AI Platform Architect - Remote

Royper Royco LLC; United States; Remote; USD 183,000 - 229,000; Full time

Benefits offered by this job

Retirement Plan Matching

Flexible PTO

Wellness Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Employee Assistance Program

Allyship and Inclusion Communities

Job summary

PointClickCare is seeking a Senior AI Architect to own the architecture of the AI Platform, enabling engineers to build AI agents, MCP servers, and GenAI solutions on a common foundation. This role guides architectural decisions and translates roadmaps into architectural designs, while mentoring the AI Engineering team.

The position emphasizes security, governance, evaluation, and observability, ensuring scalable, production‑ready platform capabilities across the product portfolio.

Qualifications

• 12+ years of software engineering and platform architecture experience with deep cloud expertise (Azure preferred), including 5+ years focused on AI/ML infrastructure and GenAI solutions at scale
• Hands-on expertise with agentic systems — agent frameworks, multi-agent orchestration, MCP (Model Context Protocol), tool use, RAG, vector databases, and production LLMOps
• Proven track record designing internal platforms that other engineering teams build on, including developer experience, APIs and SDKs, and self-serve patterns
• Strong architectural breadth across cloud-native systems, distributed systems, data platforms, and security architecture
• Demonstrated ability to produce high-quality architecture documents and decision records, and to communicate design trade-offs clearly to engineering and product audiences

Responsibilities

• Design and evolve the architecture of PointClickCare’s AI Platform — the agentic runtime, MCP integration layer, model gateway, and evaluation and observability services that engineering teams build on ensuring it scales with adoption across the product portfolio.
• Guide the AI Engineering team through architectural decisions, design reviews, and hands‑on technical mentorship, raising the bar for how the platform is designed, built, and operated.
• Partner with product counterparts to review product roadmaps, translate upcoming AI capabilities into architectural requirements, and author architecture documents and decision records that de‑risk delivery
• Enable software engineers across PointClickCare to build AI agents, MCP servers, and solutions on the platform by codifying reference architectures, reusable patterns, and paved‑road templates — and by providing direct architectural guidance to consuming teams.
• Establish platform standards for security, responsible AI, evaluation, and observability, and run architectural review processes that keep solutions built on the platform consistent, compliant, and production‑ready.

Skills

Software engineering

Platform architecture

Cloud expertise (Azure)

AI/ML infrastructure

GenAI solutions

Architecture documents

Mentorship

Security & governance

Tools

Azure AI stack

Azure OpenAI

AKS

APIM

Databricks lakehouse

Unity Catalog

Job description

PointClickCare is seeking a Senior AI Architect to own the architecture of the AI Platform, enabling engineers to build AI agents, MCP servers, and GenAI solutions on a common foundation. This role guides architectural decisions and translates roadmaps into architectural designs, while mentoring the AI Engineering team.

The position emphasizes security, governance, evaluation, and observability, ensuring scalable, production‑ready platform capabilities across the product portfolio.