Remote Principal AI Platform Architect

Matter Health; Nashville (TN); Hybrid; USD 170,000 - 250,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO

Holidays

Job summary

Matter Health is seeking a Senior AI Platform Engineer to lead the enterprise AI platform, governance, and reliability. This fully remote, senior IC role partners with the CTO and cross-functional teams to enable AI agents and workflow automations within a regulated healthcare environment.

You will own strategy, architecture, budgets, and vendor relationships, while building reusable components and secure integration patterns for EHR/CRM and data-warehouse systems.

Qualifications

• Bachelor’s degree or equivalent practical experience in CS/Engineering/Data Science.
• 10+ years in software/platform/infrastructure engineering roles.
• 3+ years at Staff/Principal/Architect level with directional responsibility.
• 2+ years designing/operating production AI-agent systems.
• Ownership of enterprise platform strategy, roadmap, tooling, deployment environments, and integrations.

Responsibilities

• Own AI platform strategy, roadmap, and day-to-day operations.
• Design and maintain environments, deployment pipelines, and secure integration patterns for AI agents.
• Build connectors across ERP, CRM, ticketing, telephony, and data-warehouse platforms.
• Evaluate agent orchestration, RAG/vector infra, and enterprise integrations.
• Establish AI governance, identity access controls, PHI safeguards, and vendor risk review.
• Define monitoring, observability, reliability, and incident-response practices for production AI systems.
• Manage AI platform budget and vendor relationships with CTO collaboration.
• Provide documentation and guidance to enable engineers and business teams to build on the platform.
• Collaborate with stakeholders to translate business needs into scalable platform capabilities.

Skills

Platform strategy

AI agent systems

LLM deployments

Governance & security

PHI handling

Observability

Budget ownership

Vendor relationships

Cross-functional collaboration

Communication

Education

Bachelor’s degree in CS/Engineering/Data Science

Tools

MCP framework

APIs

RAG/Vector infrastructure

EHR/CRM integrations

Job description

Matter Health is seeking a Senior AI Platform Engineer to lead the enterprise AI platform, governance, and reliability. This fully remote, senior IC role partners with the CTO and cross-functional teams to enable AI agents and workflow automations within a regulated healthcare environment.

You will own strategy, architecture, budgets, and vendor relationships, while building reusable components and secure integration patterns for EHR/CRM and data-warehouse systems.