Senior AI Networking Solutions Engineer

NVIDIA; Westford (MA); On-site; USD 168,000 - 322,000; Full time

Benefits offered by this job

Equity

Benefits package

Job summary

NVIDIA in Westford, MA seeks a senior Computer or Software Engineer for the NVEX Solutions Engineering team to tackle groundbreaking network technology used in AI clusters and to connect customer support with R&D.

You will root-cause complex issues across NOS, Linux drivers, DPUs, and SDKs using C and Python, collaborating with internal and external customers to provide robust solutions and reliable performance.

Qualifications

• BS in Computer, Electrical, or Software Engineering (or equivalent).
• 8+ years of C programming in Linux and embedded systems.
• Proficiency in Python.
• Experience with NIC software, NIC drivers, or SDN stacks.
• Strong customer-facing support experience.

Responsibilities

• Assist network and AI cluster support teams in reproducing, resolving, and root-causing sophisticated customer issues.
• Develop bug fixes, workarounds, and solutions for critical customers using NVIDIA’s network technologies.
• Become an authority in NVIDIA network technologies used in AI clusters such as Infiniband, NVLink, and Spectrum-X.
• Analyze network performance metrics and make tuning recommendations for high-performance, lossless networks.
• Develop support and analysis tools to help analyze and root cause field issues.
• Daily use of ground breaking AI tools for software development, log and trace analysis, and source code debugging.
• Occasional work on weekends or holidays to support customers.

Skills

Communication skills

Interpersonal skills

Problem-solving

Customer-facing experience

Education

BS in Computer, Electrical, or Software Engineering

Tools

C programming

Python

Linux

Linux NIC drivers

DPUs/SmartNICs

NOS/SDN

Infiniband

Job description

NVIDIA in Westford, MA seeks a senior Computer or Software Engineer for the NVEX Solutions Engineering team to tackle groundbreaking network technology used in AI clusters and to connect customer support with R&D.

You will root-cause complex issues across NOS, Linux drivers, DPUs, and SDKs using C and Python, collaborating with internal and external customers to provide robust solutions and reliable performance.