Senior AI-Native Software Engineer - Hybrid (Santa Clara)

SmartRecruiters, Inc.; Santa Clara (CA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking a Staff Software Engineer in Santa Clara, CA to independently lead the design, development, and delivery of AI-native and cloud-native systems. You will own key components, guide technical direction, and serve as a resource to peers and junior engineers with a focus on AI/ML integration, cloud architecture, and production systems.

In this role, you will lead architecture reviews, balance performance with cost, and champion secure, scalable solutions while mentoring

Qualifications

• Experience leading design and architecture of AI-native systems.
• Hands-on expertise in AI/ML integration and cloud infrastructures.
• Proven ability to mentor engineers and drive technical reviews.

Responsibilities

• Lead design and architecture of AI-native systems and LLM-based workflows.
• Own end-to-end delivery of features with production monitoring and deployment.
• Drive architectural trade-offs for latency, cost, and model quality.
• Establish evaluation and testing practices for AI-driven features.
• Mentor junior engineers and conduct thorough code reviews.

Skills

AI/ML integration

Cloud architecture

Production systems

Code reviews

Mentorship

System design

Prompt-injection defense

Tools

LLM integrations

Vector stores

Retrieval pipelines

Python

Job description

ServiceNow is seeking a Staff Software Engineer in Santa Clara, CA to independently lead the design, development, and delivery of AI-native and cloud-native systems. You will own key components, guide technical direction, and serve as a resource to peers and junior engineers with a focus on AI/ML integration, cloud architecture, and production systems.

In this role, you will lead architecture reviews, balance performance with cost, and champion secure, scalable solutions while mentoring