Senior AI Infrastructure Reliability Engineer

Programming.com

Houston (TX)

On-site

USD 140,000 - 190,000

Full time

4 days ago

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Job summary

Programming.com is seeking a Senior Operational Engineer to lead critical incident response and drive reliability across large-scale AI infrastructure. You will own incident management, collaborate with SRE, Infrastructure, Platform, Networking, and GPU Operations teams, and mentor engineers.

The ideal candidate has 6–10+ years in Infra Operations or SRE, strong hands-on Linux and networking skills, and experience with monitoring tools such as Grafana, PagerDuty, Jira, and ITSM platforms.

Qualifications

6–10+ years of experience in Infra Operations, SRE, or Cloud Operations.
Hands-on Linux, networking, monitoring, and production troubleshooting.
Experience with Grafana, PagerDuty, Jira, ITSM platforms.
Proven ability to lead incidents, perform RCA, and improve reliability.
Knowledge of scripting, automation, APIs, and integrations.
Ability to independently lead operations and coordinate multiple teams.

Responsibilities

Lead high-severity production incidents, escalations, and Root Cause Analysis (RCA).
Troubleshoot complex Linux, cloud, networking, and infrastructure issues.
Own and optimize incident management, change management, and service-readiness processes.
Build and enhance monitoring dashboards, automation, and operational workflows.
Improve SLA/SLO performance, incident resolution times, and overall service reliability.
Collaborate with SRE, Infrastructure, Platform, Networking, and GPU Operations teams.
Mentor engineers and establish best practices for runbooks, on-call operations, and incident management.