Senior AI Engineering Manager & Platform Leader

Toast; United States; On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Unlimited Vacation

Sabbatical after five years

Professional Development Reimbursement

Wellness Stipend

401(k) and matching

Medical, Dental, & Vision Coverage

Backup childcare support

Job summary

Toast is seeking a Senior Engineering Manager for Toast IQ to redefine partnership value and lead a team at the frontier of LLMs and agentic workflows. You will collaborate with Design and Product to craft AI experiences that unite the Toast ecosystem and scale the platform for internal and external teams.

You will establish AI toolchains, mentor engineers, and translate broad goals into actionable roadmaps, while maintaining high velocity in a fast-moving environment.

Qualifications

• Experience owning or contributing to internal developer platforms that support multiple product teams.
• Interest and investment in where LLMs and agents can be the right tool for a customer need.
• Ability to translate broad strategic goals into clear technical roadmaps and execution plans.
• 5+ years of experience leading high performing engineering teams in production environments.
• Demonstrated success partnering with product and design stakeholders to deliver highly crafted experiences.

Responsibilities

• Establish and uphold AI toolchain standards, architecture patterns, and best practices across the organization.
• Coach and mentor engineers and managers, helping them grow technically and as leaders.
• Break down large platform and product initiatives into clear, incremental milestones, then deliver measurable outcomes with consistency and quality.
• Shape and steer the technical vision and execution for Toast IQ as a high-growth AI offering for Toast customers.
• Operate effectively in a fast-moving environment where experimentation, iteration, and platform stability must coexist.
• Champion the use of AI tools and practices to accelerate development and improve team velocity.

Skills

Engineering leadership

AI toolchain

Technical roadmaps

Cross-functional collaboration

Mentoring

Education

Bachelor's degree in CS or related

Tools

API design

Microservices

CI/CD pipelines

Frontend component libraries

Job description

Toast is seeking a Senior Engineering Manager for Toast IQ to redefine partnership value and lead a team at the frontier of LLMs and agentic workflows. You will collaborate with Design and Product to craft AI experiences that unite the Toast ecosystem and scale the platform for internal and external teams.

You will establish AI toolchains, mentor engineers, and translate broad goals into actionable roadmaps, while maintaining high velocity in a fast-moving environment.