Senior AI Enablement Lead for Global Field

Amazon Inc.; San Francisco (CA); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Amazon Web Services (AWS) seeks a Senior AI Acceleration Lead to join the CS COE within the AWS Specialists & Partner Organization. You will own adoption strategy, communications, and change management for customer success programs and enablement frameworks that reach field roles and partners globally.

You will partner with Product Management, Engineering, Field Leadership, and Learning teams to ensure programs land effectively and drive measurable outcomes.

Formación

• Experience driving adoption of enterprise software, SaaS platforms, or internal tooling at scale.
• Strong background in enablement, change management, or field operations within technology companies.
• Experience with CRM tools (Salesforce), learning management systems, and enablement platforms (Highspot, Seismic).

Responsabilidades

• Own end-to-end enablement and adoption strategy for CS Intelligence AI tools, driving usage across field teams and partners.
• Design and deliver content with stakeholder teams (eLearning, certifications, badges) and manage live sessions.
• Own change management and field readiness across global field organizations, driving adoption from awareness through proficiency.
• Plan and execute phased rollouts for new tools, managing dependencies with field leadership.
• Track adoption metrics via dashboards; diagnose gaps and implement corrective actions.
• Build repeatable enablement mechanisms (playbooks, onboarding frameworks) for scale.

Conocimientos

Adoption strategy

Change management

Cross-functional leadership

Herramientas

Salesforce

Highspot

Seismic

Descripción del empleo

Amazon Web Services (AWS) seeks a Senior AI Acceleration Lead to join the CS COE within the AWS Specialists & Partner Organization. You will own adoption strategy, communications, and change management for customer success programs and enablement frameworks that reach field roles and partners globally.

You will partner with Product Management, Engineering, Field Leadership, and Learning teams to ensure programs land effectively and drive measurable outcomes.