Senior AI-Driven Platform Architect
AEP
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Job summary
AEP Sr Architect Staff, Customer Digital Solutions defines and governs the technology architecture, capability strategy, AI-enabled delivery model, and multi-year roadmap for the Customer Digital Platforms portfolio. This leadership role connects business strategy, customer experience, product direction, and portfolio execution across web, mobile, chat, call center technology, and Gigawatt Customer.
The position establishes and advances an AI-Driven Development Lifecycle (AI-DLC) and partners
Job description
AEP Sr Architect Staff, Customer Digital Solutions defines and governs the technology architecture, capability strategy, AI-enabled delivery model, and multi-year roadmap for the Customer Digital Platforms portfolio. This leadership role connects business strategy, customer experience, product direction, and portfolio execution across web, mobile, chat, call center technology, and Gigawatt Customer.
The position establishes and advances an AI-Driven Development Lifecycle (AI-DLC) and partners
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