Senior AI-Driven People Operations Leader

StitcherAds; New York (NY); On-site; USD 120,000 - 140,000; Full time

Job summary

Kargo in New York is seeking a Senior Manager, People Operations to own the operational excellence of the People function. You will build scalable processes, drive data-driven decisions, and turn ideas into implemented systems across onboarding, leaves, payroll, and benefits.

The role demands 7+ years of HR/People Operations experience, hands-on execution, and strong collaboration with Finance and external vendors. Competitive base salary plus bonus potential.

Qualifications

• 7+ years of progressive HR / People Operations experience with ownership of complex operational processes.
• Experience in lean, fast-moving organizations with hands-on approach.
• Strong knowledge of leave of absence and benefits administration, payroll coordination, and documentation requirements.
• Hands-on experience with HRIS platforms such as Rippling, Workday, ADP; Insperity a plus.
• Strong partnership with Finance on payroll, compensation, data, headcount, and payments.
• Experience coaching team members while remaining actively involved in execution.
• Proven ability to design and improve processes with technology and automation.

Responsibilities

• Own the day-to-day execution and continuous improvement of core People Operations processes (onboarding, offboarding, changes, payroll coordination, and data).
• Oversee leave of absence programs and coordinate with Insperity and partners to ensure compliance and accurate payroll/benefits handling.
• Oversee benefits administration and vendor coordination for timely and accurate support.
• Partner with Finance to ensure payroll, compensation, headcount data, and payments are accurate and processed on time.
• Build and maintain scalable workflows, SOPs, controls, and escalation paths.
• Oversee Rippling, Insperity and related systems; identify opportunities to simplify manual work through automation.
• Lead and develop the People Operations Coordinator while remaining hands-on when needed.

Skills

People Operations

HRIS

Payroll coordination

Benefits administration

Data analysis

Automation

Leadership

Tools

Rippling

Workday

ADP

Job description

Kargo in New York is seeking a Senior Manager, People Operations to own the operational excellence of the People function. You will build scalable processes, drive data-driven decisions, and turn ideas into implemented systems across onboarding, leaves, payroll, and benefits.

The role demands 7+ years of HR/People Operations experience, hands-on execution, and strong collaboration with Finance and external vendors. Competitive base salary plus bonus potential.