Senior AI Delivery Lead, Customer Outcomes

Coley S Home Remodeling; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

HTEC is seeking a senior leader to own customer relationships and oversee technical delivery across AI projects. You will guide engineering teams, manage discovery sessions, and ensure alignment between promises and outcomes.

We value 10+ years in product or engineering leadership, ability to read code, and strong business sense. Expect frequent on-site client visits and a fast-moving environment focused on impact.

Qualifications

• 10+ years in product or engineering leadership roles
• Experience leading cross-functional delivery teams in fast-paced environments
• Ability to translate customer needs into clear plans for engineers and stakeholders

Responsibilities

• Own day-to-day customer relationship and set expectations
• Lead technical execution from requirements to deployment and support
• Deliver measurable outcomes, track milestones, and unblock teams
• Facilitate customer discovery to translate needs into actionable plans

Skills

Customer relationships

Technical oversight

Product strategy

Cross-functional leadership

Communication

Travel onsite

Job description

HTEC is seeking a senior leader to own customer relationships and oversee technical delivery across AI projects. You will guide engineering teams, manage discovery sessions, and ensure alignment between promises and outcomes.

We value 10+ years in product or engineering leadership, ability to read code, and strong business sense. Expect frequent on-site client visits and a fast-moving environment focused on impact.