Senior AI Delivery Lead for Enterprise Deployments

OpenAI; San Francisco (CA); On-site; USD 234,000 - 335,000; Full time

Job summary

OpenAI is seeking a Delivery Lead to own the end-to-end delivery of priority AI initiatives for large enterprise customers in a senior, customer-facing role. You will drive planning, execution, and adoption, aligning with account and technical teams to deliver measurable customer value.

You will manage integrated delivery plans, mitigate blockers, and communicate progress, risks, and outcomes to executives and stakeholders, helping translate strategy into successful deployments and growth.

Qualifications

• 7+ years of experience leading complex enterprise technology deployments or transformation initiatives.
• Track record of driving programs from scope through launch and adoption.
• Strong technical aptitude with AI systems, APIs, integrations, and deployment risks.
• Ability to translate customer priorities into actionable delivery plans with clear milestones.
• Excellent judgment under ambiguity and ability to drive decisions.
• Experience building trust across teams and holding stakeholders to commitments.
• Strong communication skills with executives, technical specialists, and operators.

Responsibilities

• Own delivery of priority AI initiatives from scoping through deployment, launch, and initial adoption.
• Build and drive an integrated delivery plan with clear scope, milestones, owners, and dependencies.
• Resolve blockers, manage risks, and coordinate stakeholders to keep delivery moving.
• Lead launch readiness, activation planning, and remove barriers to initial adoption.
• Define outcomes and measurement approaches with customers and account teams; track adoption and value.
• Provide clear delivery health views and run reviews to drive decisions and actions.
• Turn delivery experiences into repeatable playbooks and tools for product and delivery teams.

Skills

Delivery Leadership

Program Management

Stakeholder Management

Technical Aptitude

Executive Communication

Risk Management

Cross-functional Leadership

Job description

OpenAI is seeking a Delivery Lead to own the end-to-end delivery of priority AI initiatives for large enterprise customers in a senior, customer-facing role. You will drive planning, execution, and adoption, aligning with account and technical teams to deliver measurable customer value.

You will manage integrated delivery plans, mitigate blockers, and communicate progress, risks, and outcomes to executives and stakeholders, helping translate strategy into successful deployments and growth.