Lead AI Conversation Designer — Remote (PST)

Blink UX; Bellevue (WA); On-site; USD 138,000 - 154,000; Full time

Job summary

Blink UX is seeking a senior conversational designer to craft end-to-end dialogue for AI-powered support and chat experiences. You will translate business needs into structured flows, write concise, brand-aligned content, and collaborate with product, engineering, and research teams to ship high-quality solutions.

Ideal candidates have 5–8+ years in UX/conversational design, experience with generative/agentic AI, and a strong portfolio demonstrating conversation flows and AI interaction design.

Qualifications

• 5-8+ years of experience in UX design, content design, or conversational design.
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Responsibilities

• Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems.
• Translate business requirements and user needs into structured dialogue models and interaction patterns.
• Develop clear, concise, and brand-aligned conversational content.
• Collaborate cross-functionally with Product Managers, Engineers, and Researchers to deliver high-quality solutions.
• Create wireflows, conversation maps, and prototypes to communicate design intent.
• Apply usability testing insights and performance analytics to iterate and improve experiences.
• Ensure accessibility, inclusivity, and compliance standards are met in conversational interfaces.

Skills

UX design

Content design

Conversational design

Prompt design

Conversation analytics

Agile teamwork

Cross-functional collaboration

Job description

Blink UX is seeking a senior conversational designer to craft end-to-end dialogue for AI-powered support and chat experiences. You will translate business needs into structured flows, write concise, brand-aligned content, and collaborate with product, engineering, and research teams to ship high-quality solutions.

Ideal candidates have 5–8+ years in UX/conversational design, experience with generative/agentic AI, and a strong portfolio demonstrating conversation flows and AI interaction design.