Senior AI Change & Adoption Lead

UnitedHealth Group; Eden Prairie (MN); Remote; USD 113,000 - 193,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

UnitedHealth Group is seeking a Senior AI Change Enablement Lead to execute enterprise AI change strategies in partnership with a senior AI Director. The role translates AI vision into measurable adoption outcomes, ensuring enterprise AI tools and solutions on the horizon are designed, deployed, and embedded into everyday work.

You’ll enjoy the flexibility to telecommute from anywhere in the U.S. while collaborating with AI vendors, IT teams, and leadership to drive adoption, training, and

Qualifications

• 8+ years in enterprise change enablement or transformation roles including training delivery, management, and instructional design.
• 5+ years supporting large-scale technology or digital adoption efforts.
• 3+ years developing metrics and consumable result communications for learning and adoption support.
• 2+ years fluent in using Microsoft M365 Copilot, ChatGPT, and Claude Chat.

Responsibilities

• Partner with the AI Enablement Director to execute enterprise AI adoption strategy and priorities.
• Design, develop, and deploy AI-powered solutions to address complex business challenges with responsible AI.
• Use enterprise-approved AI tools to streamline workflows and drive continuous improvement across functions.
• Scope and evaluate emerging tools and trends to inform solution design and strategic innovation.
• Support learning and skill-building initiatives to drive adoption strategy implementation.
• Contribute to and maintain prompt libraries, toolkits, and best practices.
• Conduct audience analysis and readiness assessments for adoption.
• Establish metrics for tracking usage and value realization to drive improvement.
• Program manage AI learning pilots including intake, prioritization, and success criteria.
• Embed AI behaviors into operating rhythms and leader expectations.
• Coordinate learning opportunities with AI tool vendors and instructional design for delivery.
• Collaborate with communications to socialize AI productivity tool learning opportunities.
• Create executive-ready materials to support CIO and AI leadership decisions.

Skills

Change management

Stakeholder influence

Communication skills

Learning & adoption

Education

Bachelor’s degree in Technology, Business, Communications, or a related field

Tools

Microsoft M365 Copilot

ChatGPT

Claude Chat

Job description

UnitedHealth Group is seeking a Senior AI Change Enablement Lead to execute enterprise AI change strategies in partnership with a senior AI Director. The role translates AI vision into measurable adoption outcomes, ensuring enterprise AI tools and solutions on the horizon are designed, deployed, and embedded into everyday work.

You’ll enjoy the flexibility to telecommute from anywhere in the U.S. while collaborating with AI vendors, IT teams, and leadership to drive adoption, training, and